ADSelfService Plus' build 6400 Released
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6400 with below change: The public key certificate used while updating the product through the service pack has been updated. Update using the service pack. New to ADSelfService
[ManageEngine] Register now for our free ADSelfService Plus Online training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate
ADSS password generator
Is ADSS capable of generating password every 7 days (for example) and email accordingly?
ADSelfService Plus' build 6310 now released with issue fixes
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6310, with the following issue fixes: An issue in the login agent versions 5.10 or below which affected MFA has now been resolved. An issue in the Installed Machines Report,
SSO - How to logout?
I logged in using SSO and it worked. But I want to use SSO to logout, and after checking, it seems that Session Endpoint is not supported. I use the Revoke endpoint, but it automatically login after successfully revoke. May I ask how to correctly exit
ADSelfService Plus' build 6309 offers offline MFA for macOS and more
Hi Everyone, This is to announce ADSelfService Plus' latest build, 6309, with the following feature, enhancements and issue fixes. Feature Offline MFA protection for macOS: Logins to macOS machines can now be secured using MFA even when users lack internet
ADSelfService Plus' build 6308 now released with issue fixes.
Hey everyone, This is to announce the release of ADSelfService Plus' latest build, 6308, with the following issue fixes: Issue fixes: An issue where the username field was empty in User Attempts Audit report for invalid login attempts has now been fixed.
ADSelfService Plus' build 6305 now released with issue fixes
Hello Everybody! We are glad to announce the release of ADSelfService Plus' latest build, 6305. Issue Fixes An issue that allowed logins to the admin portal on machines where IP Restriction was enabled for admin logins has now been fixed. A random SQL
Issue with Account Expiry notification email to manager
Hi ADSSP Team, I have soon-to-expire account notifications configured to notify end users 30, 7 & 1 day before their expiry. ADSSP is also configured to notify to send notification delivery status to the respective managers. The issue with this is that
Not seeing Installed Machines in GINA installed tab
This issue started after upgrade to the latest SP
[ManageEngine] Register now for our free ADSelfService Plus Online training series.
Hello, ManageEngine is back again with another series of online workshops to help you make the best use of our integrated password management and single sign-on solution- ADSelfService Plus. This free live online training will be your guide to eliminate
Password Expiration Admin Notification
Is there any way to get the admin notification to contain the list of users with expiring passwords within the body of the email instead of as an attachment?
User reset without selecting domain
Hi, we have configured several domain in AD SelfService mainly for administrators. Problem we are facing now is one of the domains is used by end users and they should not see all the other available domains. Is there a possibility to setup a secondary
Receiving windows login prompt when trying to access login screen
I am in the process of setting up ADSelfservice Plus to be available outside our firewall and also enable MFA for Exchange. I have installed a wildcard SSL and everything looks good, except when attempting to access the login page it brings up a windows
Error 8007202F
Hello, We have AD Selfservice installed. When users try to change their passwords they get: "A constraint violation occurred" error. This is intermittent issue. Thank you, Roma Navigenics, Inc.
ADSelfService Plus automatic task or request
Hi, I would like to trigger a task or request automatically when something is changed in Self Service. But I can't find any setting for that. Can someone tell me where I can find this setting? Thanks Patrick
[ ManageEngine ] - Your exclusive invite to our IAM and Cybersecurity seminars in Hyderabad and Delhi
Hello, We are thrilled to send you this exclusive invite to be a part of Shield 2023: IAM and Cybersecurity seminars in Hyderabad on November 21 and Delhi on November 23. Our senior technology evangelists will be sharing their thoughts on how you can
renewing SSL cert - private key not found
I've been reading my notes from the past couple years (have used GUI the last couple of years). I don't see what I'm doing wrong. I generate CSR with matching data, get a duplicate cert for my wildcard cert, when I got to Apply the cert I get " The private
Missing Branding Images on ADSelfService Plus Login Page
Has anyone else noticed this issue. I have had a few users report that the page looks weird and it's missing our company logo other branding images. We noticed it after we upgraded to 6305.
AdSelfService Plus - OpenLDAP password sync
Hello, I have configured password sync from AD DS to OpenLDAP. It is working fine, password are sync to OpenLDAP as SSHA. How to change it to be synced as MD5 in OpenLDAP?
logs files
Hello, Is there a solution for saving less logs with ADSelfService Plus? After a couple of months the ADSelfService Plus\logs\ folder was over 1,5 GB in size. Most large files: access_log.txt serverout.txt (multiple files with numbers) ADSMlogger.txt (multiple files with numbers) We would like to save less logs as we need to pay extra for additional disk storage with our server provider. Thanks in advance. Marc
Authenticator Mobile App - approve/deny from notification panel/lock screen + machine name
Can your development team look at adding Approve/Deny functionality directly from the lockscreen, similar to what Microsoft, Google, and Duo authenticator do? It will be much more useful than having to tap the notification or unlock the phone and open
Enforce Password change at next logon
Hello, Is there any configuration option to enforce users to change their password on their next logon?
The mail server and port details you've entered are not related to SMTP.
Hello, I have submitted a ticket to support. However has anyone received this message when trying to use an internal mail server? The mail server and port details you've entered are not related to SMTP.
Password change failed error
Hello, When i try to use Change Password feature i get "Password change failed . Unable to change password. May be you are not authorized to perform this action" error for any Active Directory user thru Web Application. Users can change their password
MFA Backup Code Options and Issue
Hi All, This is could be a two part question. When configuring backup codes for AD Self Serve- there really is only a single option (to turn them on and off). Unfortunately, certain users have been running into an issue that when browsing to the Self
PostgreSQL
Hi, As you probably know, PostgreSQL 11 will be deprecated and unsupported in november 2023. Do you plan to make PostgreSQL 14 compatible with ADSSP, or do we need to migrate to MS SQL to be supported ? Regards, Anthony
Secret question changed after update 6303
Hello friends, I have a problem that may also be happening to you. After installing update 6303, we started receiving reports from users saying that one of their secret questions for using MFA was not the one they had originally defined. They indicated
Another key is configured for this DC already.Delete the key from the Product and try again.
I reinstalled the password sync agent on domain controller and now service will not start. below is error. I'm not sure where and what it wants me to delete. The error below is fromt the Service_Exceptions file, after trying to start the service. [4/20/2023
Anyone using Twilio for SMS message sending?
I'm trying to get the Server Settings 'custom' page to work with Twilio's API to send messages and so far I've not hat much luck, I hope I'm just missing something obvious. Are you actively using Twilio as your service provider and if so what parameters did you have to pass from ME to get it to work? Thank You, John
ADSelfService Plus' build 6304 now released with enhancements and issue fixes
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6304. Enhancements Email server settings in the product now support Modern Mail Authentication. Cached credential update over VPNs can now be configured using a service
SSL wildcard cert import/install issue
Hi all, I followed this: https://www.manageengine.com/products/self-service-password/kb/installing-pfx-certificates-for-ssl.html and this: https://pitstop.manageengine.com/portal/en/community/topic/imported-wildcard-ssl-certificate-in-adselfservice-http-and-https-ports-unresponsive
ADSSP request workflow with ADMP
Good day, having an issue with my ADSSP and ADMP integration. I have ADSSP configured for workflow when staff request to be added to groups. I have added a group as Requestor in ADMP with the appropriate role. When someone in the group that has not logged
Gina installation error
I've been having a problem for a few days with GINA installation. In log file i have this errors: ErrorMessage :: Couldn't turn off echo to hide password chars..Couldn't connect to \\K517\ADMIN$.The network path was not found.... com.adventnet.sym.adsm.common.server.NativeException
High Availability questions
I've got the HA license and am trying to set it up, but the documentation is, in a word, sparse. I created an external database server, migrated my primary to use it, set up another instance of ADSelfService Plus, got it working, and then set up HA. It
The issue of users continuously using tools to change passwords on the website
Hi Admin, Currently, the tech-savvy users in our company are using tools to exploit our website's Change Password feature to revert to old passwords. We have implemented a restriction disallowing the reuse of the last 10 passwords. However, users have
Language customization Website Admin
Hi Admin I find language customization in ADSelfservices to be essential, but there is one drawback: it does not allow editing or adding certain codes such as <b>, <br>, and <Center> on the website. Previously, IT provided instructions for language customization
Is ADSSplus working with Windows Hello (Pin-code) ?
Hello, im testing ADSSplus for MFA for endpoints (Windows 10). I configured all settings, and its work nice, when user enter a password then he need to finish 2nd FA. But i want to setup PIN-code + mfa from ADSSplus and when user enter pin code he does
ADSelfService Plus now supports hardware TOTP tokens as an authenticator
Hello everyone, We are thrilled to announce the release of ADSelfService Plus' latest build, 6212, with the following updates: Feature: Hardware TOTP token support: Hardware tokens such as Protectimus hardware TOTP token and Deepnet Security hardware
No domain could be discovered but domain already exists
Hello, My ADSelfservice Plus configuration was working well for weeks and since yesterday the access to reset password is denied for users. When I'm clicking on domain settings it says "No domain could be discovered. Please add domains manually" and my domain does not appear anymore. When I'm trying to add it manually the answer is that "Domain already exists" What could I do to resolve this ? Thanks in advance
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