[New Release] ADManager Plus' latest build 7211 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7211. What's new: Public key certificate used during service pack upgrade is up-to-date. Issues fixed: Issues in applying the recent service packs to
RestAPI modify user?
Hello, Can I use the RestAPI to modify users? Example can I use EnableUser call and assign an User modification template to applied to the user?
[Major Release] ADManager Plus unveils access certification, identity risk assessment and more to reinforce its IGA capabilities. Update now!
Hello everyone, We are delighted to let you know that we have released the latest build of ADManager Plus, 7210. Here's a glimpse of the build highlights: Features: Identity risk assessment: This feature detects potential identity risks in the AD environment
Where do you set the default time for Account Expires End OF?
The default time is 12:00:00 AM and want to change it to 11:59:00 PM. For last day of work many are missing the time and just selecting the date so account expires earlier then expected.
Possible to change CSV delimiter?
Hello, I was wondering if it is possible to change to delimiter on CSV files? We'd like to use semicolon because many of our softwares produce CSV data with semicolon (;) delimiter. Thank you, Santeri
Integration Issue between Ad Manager Plus and Rack Server in my intel 8 GB ram laptop
Hello ManageEngine Community, I hope everyone is well. I'm currently encountering a puzzling integration issue between Ad Manager Plus and my Intel 8GB RAM laptop. I'm reaching out to the community for assistance and guidance in resolving this issue,
ADManager plus Account Expiry Sync with AD
I've reported an issue with ADManager support about this issue and wanted to place this in the forum for wider discussion if possible. Before upgrading to 7200+ version of ADManager plus, when we change the account expiry in a template, it reflects the
Workflow or Automation setup ideas
Hello Trying to create a template for our interns that need to be limited on their default AD membership. Would just creating a user template be the best? or is their an automated process I can leverage to do this? Ideally I have my help desk just in
ADManager not showing correct licensing information from Office 365
Hi All, I'm trying to update O365 licenses for our User Creation Templates. When I open a template and go to the ""Office 365" tab to assign a license for the template, the updated Office 365 licenses do not show. Most of the licenses do not show. How
Automaiton/Orchestration profile not working with "Disable user" action
Hello, I would like that when I disable an user, it is automatically moved to an other OU. To do so i created an orchestration profile mapped to an orchestration template. The profile looks like this. However, when i disable an user via admanager plus
Can we Automatically remove disabled users from groups?
I have seen an article on ManageEngine's blog that it is possible to automatically remove disabled users from groups using a scheduler or by executing the steps manually. Need help to make it possible. https://blogs.manageengine.com/active-directory/2017/05/11/automatically-remove-disabled-users-from-groups.html
Shared mailbox user creation
Hello, When a new user needs to be on-boarded, they need to be added to a few shared mailboxes copied from other users in their department. Under Create Single User, we can add users to existing Office365 groups copied from other users but that doesn't
Using an MSA account to avoid using users with fixed password
Hi, we need to know if its possible to use a MSA account (Managed Service Account) instead of the account inside the application to use the product. I've found only an old post in the forum but nothing on the documentation. This will have great benefit for the management of these accounts so that the password will be automatically rotated and not known by anyone. Otherwise we'll need to rotate the password manually to comply to the company policy (not the greatest way of managing the tool). regards,
Search for Clients with wrong time setting
Hi, I have ADAudit plus and Endpoint Central in use in a Windows AD. I want to check for Clients with wrong time settings. Is there a way to do this with one of the tools? Perhaps a report? Direct on a client I normally use "w32tm /query /source", and
SDP Ticket to ADM Automation?
Hello, Is there a way to create a trigger for an onboarding/offboarding automation from an SDP ticket? For example, if a user submits an offboarding ticket in SDP, it will trigger the offboarding automation created in ADM. That, or have a technician manually
Search feature not bringing back expected results
We are seeing an issue where Search feature not bringing back expected results. This is mostly searching using the Requests > Default Search where know tickets with know text do not show up in the search.
Couldn't delete the original copy of HomeFolder.
Hi folks. I'm trying to move home folders to a new folder, but get the following message; Successfully moved the home folder.Couldn't delete the original copy of HomeFolder. Does anyone know what would cause this? The home folders do copy to the new location.
Using variables in the home folder in a user creation template
So we're new to ADManager and we're in the process of building out our templates, and it's going well, we just have one question regarding home folder management. Because of the number of users we have a structure of \\server\share\(first letter of login)\username
Edit exchange server
Hey there, just migrated our infrastructure to new (on-prem) exchange Server. Where can I change the Exchange Server IP in AD Manager plus? Thanks!
Webhook problem.
Hi.- I doing some research to send the information recopiled on "Create Single User" template via webhook to azure Automation account. The final porpouse is created a RPA to fill this values on another webpage. The problems is when i doing a test, webhook
NTFS Permissions Report Issue
We run several reports from ADManager for our own internal audit needs. One particular report that we run on a schedule is for reviewing NTFS permissions on 3 folders. Recently, the PDF report that gets emailed to the person who reviews it has been unable
Notification Profile no longer working
The notification profile I have configured for "Deleted Users" is no longer working since updating to Build 7202. This did work in the previous build. We're supposed to get an email with a PDF attachment informing us when a user account is deleted. I've
Add more fields to the user creation notification report
Hi Is it possible to add more fields to the 'User Creation Notification Report'? We would like to use this report to create a helpdesk ticket to provide hardware, so we're using a few custom attributes in our user creation proces. It would be great if these custom attributes could be included in the report that is sent when the users are created. Any help would be greatly appreciated. Thank you. Thomas
Running PowerShell scripts
As part of the new user process we need to set a default MFA number, this can be done with a simply script $TZUPN =$arg1 +'@ourdomain.com' Install-module Microsoft.Graph.Identity.Signins -Force -AllowClobber -SkipPublisherCheck New-MgUserAuthenticationPhoneMethod
Remove Group assigned as Technician
I may be missing it, but can you remove access for group that you assigned technician access to? I see where you can disable or delete individual technicians, but not for the entire group. I can remove the individuals from the group, but I would like
SMS Notification - Plain Text in stead of HTML Code
Hi! We have successfully configured email and SMS notifications in ADManager Plus. However, when we configure the Notification profile for User Creation to notify users about their new credentials, we are drowned in HTML code, with each message starting
system locks up
Hello All, I've had this issue for a while now. When attempting to delete a tech from Delegation > Help Desk Technicians, the system locks up, and I must reset the service. The Tech does not get deleted. Thank you for any suggestions. System info On-premise
ADManager Plus - Incorrect Alias Address
I have reached out to ME support on this, but I am getting nowhere, so I figured I would reach out to the community for help. Situation: We are in a hybrid environment with on-prem AD and online exchange. When creating new user accounts, we have two alias
AD Manager Plus -- Hanging on new domain adds
I added a few more domains to ADManager, the last one I added ended up spinning in the add window for more than 10 min. When I open the dashboard the Widgets on the main page for that domain state "Selected domain is not configured with this component."
[New Release] ADManager Plus' latest build 7203 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7203, with the following enhancement and issue fix. Enhancement: All non-English language builds (Chinese, Japanese, German, French, Italian, Dutch,
Integration Issue between Ad Manager Plus and Rack Server
Hello everyone, I'm currently encountering an integration issue between Ad Manager Plus and a rack server, and I'm seeking assistance and insights from the community. If anyone has experience with this particular integration or has faced similar challenges,
Copy Folder Permissions via REST API
Hello All, Wondering if anyone has an idea or suggestion on how to achieve this: Using an ITSM product, manager is going to select a user to "Mimic" or copy. Then via API to ADManager, have ADManager modify folder permissions by copying the folders and
[New Release] ADManager Plus' latest build 7202 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7202, with the following issue fixes. Fixes: A security vulnerability reported by dalt4sec. Issue in modifying the manager attribute by technicians with
User Account Expiration Display
I have a problem where the Account Expiration data displayed in AD Manager is incorrect. AD shows a user account with a account expiration date but AD Manager shows the account Never Expries. Anyone else seeing this?
Reply Template not used when forwarding conversations/Email - No forward template to be found in settings platform
Hi all, we experience difficulties finding where to set-up the template in case of conversation forward (which is in our case different that the reply template). Would you please give me the info where this template choice should be changed, we would
Automatic Disable
Hello, How can I set an account to be disabled at a certain time using AD Manage Plus? For example HR can set and approve an account to be disabled at 5pm on an employee's final day. The time of day can be always the same. Could this information also be pulled from a Service Request from Service Desk Plus? Thanks
Email notification when an AD is updated
Hi, Is it possible to setup an email notification when there is a change to an active directory group? Thanks
Prevent Duplicate User accounts
I am looking to avoid duplicate accounts by adding 01, 02, 03 etc to newly created format. Example, Steve Rosalbo = srosal and if another srosal exists add 02 or 03 etc. I keep getting error that user account exits after filling in the Prevent Duplicate fields.
Format a Date
I've got a custom query report where the date field is output using LONGTODATE({DateField}) The output of this is a date/time in the format 'DD/MM/YYYY HH:MM AM/PM' Is it possible to format the output as 'DD/MM/YYYY' (i.e. drop the time?)
Azure AD SAML setup
I'm trying to enabl SAML SSO, I created the application in Azure , however I cannot enable the SSO because the the "Eable SAML SSO" button is greyed out. any idea ?
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