Major Service Interruption
It is unfortunate that we were taken down by an unprecedented storm today and the locality of our offices are flooded, and without basic services including internet connection. Most of our staff could not resume work today. However we will look into request with the highest priority at the earliest we can and help you get you going. Sorry for the inconvenience. Thanks for understanding.
How to move files - folders and maintain NTFS and Share permissions?
Hello, We would like to move Shared folders (Home-folder) on a Microsoft Windows Server 2008 R2 from one location (X:\Users\Home\<department>\%username%$) to another (X:\Users\Home\%username%$) by maintaining NTFS and Shared permissions. In the past when these Home-folders were created they choose for putting them in 'department' sub-folders, now we want to undo this and put these Home-folders straight under X:\Users\Home\. Can somebody tell me if possible with ADManager Plus? I already look but
Strange Error
We have been using ADManager Plus for a while now with no problems. Today one of our staff deleted a user using the same template as she always uses and the following error was produced: Successfully Deleted the User.Unable to Delete the homeFolder - This function is not supported on this system. - Error Code : 78 .Successfully Deleted the Vista profile.Successfully deleted the user mailbox permanently.The associated user object also gets deleted in Active Directory. It did most of the job but failed
Exchange mail alias is different domain name to AD domain
Our users email addresses have a different domain than the AD domain... can I configure ADManager Plus to allow this without having to pay for an extra domain? e.g. main domain for AD management is acme.net - email addresses are user@acme.co.uk
Mailbox Full Access Permission
Is there a way to grant an account full access permission to an existing 2010 exchange mailbox in AD Manager? The current feature I see looks like its only for exchange 2003 and doesn't seem to work on exchange 2010.
Lync & Exchange modifications in Automation?
Are there any existing (or if not are there any plans to include in a future release) ways to modify a user's Lync & Exchange attributes as part of the automation? Currently I have an automation set up for expired user accounts (i.e Leavers) which disables the accounts after 30 days & deletes after a further 30 days, also removes from some mailgroups & security groups at various points along the 60 days. This is a real timesaver! On top of this I can hide users from the addressbook using modify user,
Sporadic delivery of reports
Hi, Have set up two very simple custom reports to be emailed in an html format to two addresses (comma in the middle). Can not understand why delivery works for awhile then stops. I log back in, "Send a Test Mail," and "Run Now". All which works great. Then i will receive for a week or two, and then it stops. Have repeated this for months now, since i bought the software. Any assistance would be appreciated—Jeff.
Export results to CSV with correct LDAP headings so it can be re-imported
Is there any reason why when you export search results to a CSV file the headings are friendly labels rather than LDAP headings? I can see the point of the friendly labels when you export to XLS or PDF, but not on CSV where the likelihood is you need to do something with the results. There are times when you run a report to get the accounts you are interested in but then are not able to do what you need to those accounts straight away in the quick actions. In these situations you then need to filter
User Modification Template
I am working to create a user Modification template for our retired employees. The mandate has come down that no employee will EVER have their email account deleted. So far the group stripping works great and moving to a different OU works too. Is there a way to migrate the user from one Exchange Mailbox database to another using the user modification template? The exchange server and database fields are greyed out not able to be modified We have a "retired employees" email database that has a
AD delegation for Technicians
I would like to be able to assign ad delegation to some sort of group or role instead of individual users. Having to perform delegation tasks on individual users after you have more than a few techs becomes tedious and error prone to touch each user. I would like to update the rights to a group of techs a single time.
AD Search Configuration
We have setup the AD Search from the AD Manager Plus home page and plan to use this as a company directory for all users to be able to access without logging in. We have configured it with the fields we would like to show however we need to also be able to show 2 of the LDAP Custom Attributes we have added to the system When we run user reports the Custom Attributes show up with the correct label and information however on the employee search from the homepage it shows the label of the field as it
Need to find or create a report that will show me which AD users have logged into which computers over the last x number of days.
I am trying to find a report that will show me what users logged into what computers (computer name will suffice). Is there such a report in ADManager Plus?
deleting groups in AD reports
Hello, We are using ADManager Plus for a while now and it's a great tool for us. Today I discovered that when creating an AD report with several groups it works fine. I added about 80 groups wich I wanted to examine to see wich users are in those groups. No problem at all. Now, when I want to create a NEW AD report, all of the groups from the last report are stll there. I know the groups can be deleted by clicking on the red cross but there has to be a faster way to delete the groups all at once
Bulk Importing Mail Contacts using CSV import
I am trying to import multiple contacts using the Create Bulk Contacts and importing a CSV file. I set my CSV file up based on the sample. Everything imports successfully, but when I look at the contacts in the Exchange Admin Center, their email address does not show up. They also do not show up in the Global Address List.
Description field when creating a user
I think I know the answer to this but I'll ask anyway.. Is it possible to make the Description field a drop down item with preconfigured descriptions in there.. Thanks Paul
Windows not displaying
When running a report for Computers, by OS I am not seeing the popup window to display the OS types, this is happening in Chrome, and IE.
ADManager Plus Fixes and Enhancements for Version 6.3 build 6310 to 6330
Version 6.3 Build 6310 (July 2015): Enhancements: * Grant 'SendAs' permission to Active Directory (AD) users during user creation and modification: You can now set the 'Send As' permission for users right during their onboarding process, in single or in bulk, using the new option added to the single and bulk user creation features; you can configure the 'Send As' permission for existing users too using the single user modification feature. * Flexible CSV-based modification of AD objects: The CSV
Duplicate helpdesk technician
Hi, Can you add a way to duplicate helpdesk technician, plz ? There are so much parameters for some, when there's a new technician it's a bit difficult ... Regards
ADManager Plus rolls out build 6330!
Version 6.3 - Build 6330 (17/November/2015) Please find below, the list of new features, enhancements and issues fixes that are included in this build. New features: Shared Mailbox Creation and Modification features enable you to create and modify shared mailboxes in both, on-premise Exchange Server, as well as cloud-based Office 365, from a single console. Copy Technician feature allows you to copy all the settings (delegated roles, assigned templates, and the domains/OUs/groups that can be managed)
AD Manager Plus - Office 365 Management
Hello, Just updated to the latest version of AD Manager Plus and it's great that ManageEngine added Office 365 support. Although there's nothing documented and it would be great if someone could tell me what it actually does in the background. We are fully on O365, running dirsync, adfs, and an 2013 hybrid server for managing the mail attributes for users. But I would like to switch all management towards AD Manager Plus. From what I see is that it only creates a mailbox user (pretty much adding
IE 11 - Search AD Objects
After upgrading to IE 11 last night, the Search AD Objects function is not working. It is still working for users on IE 10. Nothing occurs when I click on the arrow.
Share Scripts with Other ADManager Plus Customers
If there are other companies out there who have developed custom scripts that they would be willing to share with other ADManager Plus customers, I would really like to hear from you. My primary interest is in developing custom scripts to create accounts in downstream systems and applications other than Active Directory, but I can see the potential for using custom scripts for an almost unlimited number of purposes. If you have any scripts that you can share, please get in contact with me. I noticed
Run ADManager Plus as a Service using MSA
Hi there, We have installed ADManager Plus on Win server 2008 R2 and we would like to use a Managed Service Account to run the Service. We have installed the account and the service does start and runs without error using the MSA but we noticed the dashboard modules do not load when running the service with this account. What permission do we need to assign to the MSA so that it can run the service and load all of the modules? Thanks!
Reports as Non-Zipped Files
I've setup several scheduled reports to be sent to me each morning. Despite setting the report format to XLS or PDF, the report still shows up as a Zip file attached to the email message. I'm trying to open these reports on my phone but the iPhone doesn't like Zip files. How can I get AD Manager Plus to send the reports as non-zipped files?
Audit/ Log Files - delete
Hello Support Team, is it un-critical to delete files in following folders to reduce file usage of admanager? ...\ADManager Plus\logs ...\ADManager Plus\audit-data Kind Regards, Spyridon
ADManager - Autologging into accounts to create Home Folders in File Redirection in Groups policy
We are a school and have hundreds of accounts we set up for exams a few times a year. We have 2012 r2 group policy driven File Redirection set up so all users log in the first time and their home folder structure is created. Unfortunately, this means logging into hundreds of these accounts to do the same for the exams (as we need to load files into the home folders for the students to use in exam conditions. Is there any way of doing this automatically in ADManager Plus? I have looked at automation
View groups AD user is in?
I just started using the product but cannot find an easy way to view what AD groups a user is in. Also is it possible to compare the groups that 2 users are in?
Sample Scripts
Does anybody have some examples of scripts to invoke after the success creation of an account?
Run custom script on successful user creation - Account
Hello, When using the 'Run custom script on successful user creation' option what account will the script execute under? The same account as configured in the domain settings? Thanks Paul
Report for User contact information
Is it possible to run a report that returns all of the contact information for my users? We went through a merger a while back & there is inconsistency in how contact info (esp. phone numbers) was added (assuming that the information was ever added in the first place). Of particular concern was a change in which fields were used for phone numbers. Originally Telephone Number was used for people's extensions, but now we have multiple offices with people on different phone systems (for now), so the
Office Field
I need to remove the entry in the office Field on all my disabled users.....I could not seem to make bulk update work.....maybe I am doing something wrong?
Automating Selection of Exchange Data Store
I like the requestor being able to request an account with email access; however I am getting push back from our exchange admin since the requestor would have to select the Mail Server and Mail Store. Right now our servers and stores are based off of last name. For example Server 1 contains last names of A through I and the Store is broken down into smaller increments. Is there away to automate the Mail Server/Store based on last name? Any suggestions are welcome. Thanks, Ryan Dearman
upgrade local DB from mysql to pgsql
Dear Support: i'm migrating ADManager to a new server , as recommended by you V 6000 installed and upgraded till V 6300 , when i came to upgrade to V 6320 i found the local DB is still mysql, but the old server is PGSQL , please advise how to upgrade the DB to can complete the migration Mohammad Aaref
Bitlocker Integration Question - Please Help?
Does anyone know if there is a way to view/add Bitlocker Recovery keys for computer objects in ADManager? If so, are there reports to view which computers do or do not have a Recovery key backed up? Thank you very much!
Missing AD-Manager Plus Features
Hi together, my company is working with AD Manager plus since a few years and I have discovered some issues that can be currently not realized with this tool. 1. Editing permissions for the more than one technician isn't possible actually. So if I want to delegate a new OU to 100 technicans, I have to edit each individual technican. Is it possible to integrate a feature in AD Delegation like "Modify User with csv" in AD Mgmt? 2. A technican is able to create a computer account with "spaces" in
User Account Expiry date
Hello, I am trying to set up a custom attribute, in the reports, to show the date a particular user account has expired, or is set to expire. I have used the LDAP name of AccountExpires and a Data Type of Large Integer. When I run the report it shows the raw value of the date, and I need it to be converted in to a "human friendly" format. How would I do this?
Email Startup
Hello Everyone, I am using trail version of ad manager for demo purpose I want first startup daily user logon report by email or user logon history by manager
Deleted Computers & Users
When I delete computers and users using AD Mgr, I can go in and restore them. How long will AD Mgr keep those deleted items to where I can restore them? Is there an option to set a retention period, like a recycle bin?
Reports sent as Zip files
I've scheduled several reports to be generated as XLS files but they come via email as zip files. Is there a way to change the setting so that they are not zipped before sending?
Update telephone number for Users
Dear All, I have 360 users in AD,i want to update their telephone number ,I have a CSV file with 2 columns user account name and telephone number, how do I use AD manager to update their telephone number? Regards Abu
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