Active Directory Management plug-in for ServiceDesk Plus
Dear users, We are pleased to announce the release of ADManager Plus 6632 build. The highlight of this release are: Active Directory Management plug-in for ServiceDesk plus: If you're a ServiceDesk Plus customer, you can make use of the AD Management plug-in to perform the following actions right from within the ServiceDesk Plus console. Simultaneous user account creation for multiple platforms, such as AD, Office 365, Exchange, G Suite, and Skype for Business, using custom-made templates.
ADManager Plus rolls out build 6633
ADManager Plus Build 6633 ( June 2018 ) Dear users, We are pleased to announce the release of ADManager Plus 6633 build. The highlight of this release are: Enhancements: This build has implemented the following enhancements to comply with the General Data Protection Regulation (GDPR). Settings to help its users comply with the GDPR User will be prompted for consent while integrating with third party applications. While adding custom LDAP attributes, administrators can specify if the LDAP attribute
User Modification Templates : Create Mail Alias
Hello I want to create a user modification template that I can run against selected users to create a mail alias for them. For instance lets say the current smtp address already present for users are initial.surname@companyname.com. All I want to do in bulk is add a new Alias called firstname.surname@companyname.com How would I do this? Your help would be greatly appreciated in advance :-)
Assigning Lync / Skype telephone numbers
Hi, I'm setting up a template to create our AD accounts and want to user it to create enterprise voice Lync/Skype accounts. On the OCS/Lync/skype tab there is a "Line URI format" box where I've entered tel:+<externalnumber>;ext=%telephoneNumber%, with AD Manager picking the telephone number up from the General tab. 1) When i log in as a technician the telephone number field is greyed out, can i change it so numbers can be entered? 2) Is it possible to auto fill this field from a text file. Assigning
ADManager Plus API JSONP Result
I'm automatically creating user accounts from ServiceDesk Plus by running a script when the ticket is submitted that calls the ADManagerPlus API to create the account. That works. If I'm manually loading the same URL in the browser, I get a response back with a success and it provides the random password automatically created by the ADManagerPlus template. However when this same URL is passed from the script the account still gets created, but I don't get a response providing what password was set
Service 'greyed' out
Starting the AD Manager service on my 2008r2 DC and it starts and restarts fine, but the app icon in the tray is 'greyed out' and I cannot get to the web page.
Dashboard - Users per Company - How to ?
Hi All! We have one AD domain with many Company field inside I need some Dashboard with graph with users count for each Company. How to ? http://odarchuk.com
ADManager Plus rolls out build 6631
ADManager Plus Build 6631 ( April 2018 ) New Features: Zendesk integration: Help desk technicians can create users in Active Directory, Office 365, Exchange Server, Skype for Business, Lync, and G Suite from the Zendesk console. They can also perform the following user management actions from within the Zendesk console: Reset passwords Enable or disable user accounts Unlock user accounts Delete user accounts Enhancements: Active Directory management add-on license: ServiceDesk Plus customers can
Disable a Category
Is there a way to Disable a category instead of deleting it?
Check Box Options
Is there a way to use a checkbox in the ADManager to create different attributes for a Department. Instead of relying on the Member Of box to search through what they should be a member of, can I create a checkbox that is a Department and everything that person would be a part of in say Operations, you would just check the box and it would assign all the options that an operations person would be a member of. I know I can create different templates, but the only change in my template would be in
Question
How do I use the tool?
Audit Logs missing from app
Audit logs are not loading on page. It is showing as blank. The Admin Audit Report is showing though. I can also see the audit logs in the audit-data folder. I have tried to restart the server, but it is still not showing. Anything, I need to clear?
[GDPR Webinar]: 5 steps that will save you from the GDPR violation penalty.
Hello folks, In less than two months, companies who handle the personal data of EU citizens will be held responsible for protecting the personal data of those individuals. Organizations need to prove that they're complying with GDPR requirements. However, according to a recent survey by security firm Bitdefender, security professionals (83 percent of CSOs and 51 percent of CISOs), would rather risk fines than tackle the complex nature of GDPR implementation and compliance. It's high time for us,
Tech cannot delete user account
I have given a Helpdesk Role the ability to delete user accounts, but access is denied when trying to delete one. The Role has "Delete User" checked off under General Attributes of AD Management tab. Is there something I'm missing?
ManageEngine's Free Online ADManager Plus Workshop series is back - Register Now
Hello, Thank you for the amazing support and encouragement that you extended to ADManager Plus online workshops. Based on requests from many of our customers, we are starting a new series of workshops. Register now Mentioned below is the workshop schedule: Session Title Date Day Time 1 Advanced Active Directory User identity and access management using smart templates and CSV files April 10 Tuesday 11 AM EDT 2 Centralized management of AD users, Office 365 licenses, and Exchange mailboxes
Custom attribute duplicate check?
Hey, Is it possible to check for duplicates with custom attribute when creating new users? Currently we can check for duplicates with logon names, email etc. but we would like to check for duplicates by employeeNumber Thanks, Santeri
Country
Hi, Why is BELGIUM not indicated in the droplist of country' choice, please (user information) ? Rgds.
Can scheduled reports be customized?
I wish to create a schedule for Exchange Reports, mailbox enabled users, that allows me to customize it, the same way I customize running a report? I do not want to include some OU’s.
Inactive computers and last login?
How may I run a report that shows 90 days inactive computers and shows the last login?
Reports not running
Hi, We currently have ADManager Plus version 6.5.5 (build 655) running on a Windows Server 2012 R2 standard machine. Users have currently complained that reports no longer work. When the user goes in to run a report, they click generate and nothing happens. There is no error message at all. It just doesn't respond. We have tried using both Internet Explorer and Chrome, and both give the same results. We have tried accessing it both remotely and locally from the server it is hosted on. Any advice
Port Issues
No matter what I do with my firewall (even turn them off) they say I need port 88 and 389 open. But not on all of my member servers. Anyone else have this issue?
Group & OU Creation
Is there a way to create a template that will create both an OUs and associated Groups at the same time, or a way to "tie" both templates together so that they execute at the same time?
ADManager Plus rolls out build 6630
ADManager Plus Build 6630 ( March 2018 ) New Features: Office 365 group creation: Create distribution groups, mail-enabled security groups and regular Office 365 groups in bulk using CSV files. Enhancements: After generating Office 365 group members report, you can filter the data to view only members of specific groups. Option to execute a custom script on successful creation and modification of room and equipment mailboxes. Supports management of Office 365 tenants configured in independent Azure
Simplifying Employee Onboarding and Offboarding Process for your Help Desk
Greetings from ManageEngine! We are happy to bring you the free webinar on " Empowering ServiceDesk Plus for Active Directory(AD) Management ". Register for this webinar and learn how to power up your help desk with AD management capabilities. REGISTER Topic : Empowering ServiceDesk Plus for Active Directory Management Date : March 27th, 2018 Time : 02 PM EDT Presenter : Jay, Product Expert Attend this exclusive 'ServiceDesk Plus - ADManager Plus integration' webinar and learn how to perform
[CONTEST] #ShareyourITStory: Win Unlimited Workflow requester license for ADManager Plus
Irrespective of the size of your organization-S, M, L or XL- the common denominator is the need to streamline IT operations. Given the array of applications that have to be provisioned and made accessible to each user -- user onboarding and account management can be quite challenging. Non-technical stakeholders i.e., . the HR, line managers, end users would often wonder- 'why not a platform or a console to make my requests?'. Now that IT is moving towards offering a more consumeristic experience,
All our schedule reports disappeared
For some reason, all of our scheduled reports have disappeared? Any thoughts or suggestions? we are using v6.6.2
Clickatell message integration
We have Clickatell set up. We have users with their Cell Phone numbers in AD. Is there a way to set up a group in AD and use the clickatell integration to message them? We are looking for an easy way to message our security counsel when there is a all clear or bogus alert. I know that this isn't the designed use for AD Manager Plus. It does have the ability to send notifications via SMS. It has all of the groups and cell phone numbers so it has the necessary components, except maybe the interface?
[Webinar] Active Directory Reporting for Administrators: Dynamic and Custom Reports
Hi, Wondering how to efficiently manage and secure Active Directory? Want to know the profound insights that only custom reports can provide? Join the live webinar on Active Directory Reporting for Administrators: Dynamic and Custom Reports, where Derek, AD MVP, will explain how need-specific customized AD reports would make AD management efficient and simple. Register now Date: March 22nd @ 2pm EDT In this webinar, you will learn: • What MS reporting can do • Where MS reporting falls short
Dynamic Distribution Group and Shared Mailbox on Office 365
Hi, is it possible to create and administer Dynamic Distribution Groups and Shared Mailboxes on Office 365 through ADManager Plus? Currently we do the Shared mailboxes in AD and sync them to 365 as we need our mail security to see a local address. We also do regular Distribution lists locally as well. Any help gratefully received. Thanks Tim
Set Site field according with email address
Hi, I try to automate to set the site field according to email suffix address and was wondering if get some advice how to do it. E.g. receive request the form mlo@dukesacademy.org.uk the site field will be filling it up with Dukes, if the requester uses the address mlo@oakspark.redbridge.sch.uk it filled it up with Oaks Park. I already created this sites and tried to use forms rules to achieve it but is not working.
Copied User Creation Templates are not available to Help Desk
I copied some of the user creation templates and disabled the Exchange email creation and saved them with a new name but the copies are not showing up in the available template list for the Help Desk team. Is there an option to determine which templates they can use? Thanks, Keith
Problem when copying User Templates
Greetings, We recently discovered that if you have Creation Rule in User Creation Template that sets Domain Users group to a said user, it actually tries to add that Domain Users group where you copied the template. For example I have template in domain1 and I want to use that same template in domain2 and modify it as necessary. Now because domain1 template has that creation rule, it tries to set domain1\Domain Users group to domain2 User. Not a biggie, but then we discovered, that because of this,
Mailboxstatistics via ADManager
Hi there, I am trying to create a scheduled report with a custom powershell command. We have a journal mailbox and I want a scheduled report of mailbox statistics of the journal mailbox. Basically, I am trying to do journal mailbox monitoring. We will be interested in the number of items in particular folders of the journal mailbox. I can get the powershell commands to get the results. But, is it possible to generate it via ADManager? Thanks in advance.
Remove Office 365 license in user modification template
I have a user termination template but I would like to be able to have it remove the user's Office 365 e3 license as well. I can't seem to find a way to do this other than using psremoting to my 365 tenant in a custom script. I can add licenses during creation, i should be able to remove them during termination. Is there an easy way to do this?
User Template Creation Rules
In AD Manager I'd like to see more condition variables added to the creation templates rules like "contains", "does not contain", "starts with", "ends with", etc.. Some of these are available with certain rule fields but not with all of them. The rules would be more flexible if more condition variables were available with all of the fields.
Vulnerability fixes
Dear Customers, ADManager Plus version 6.6.2, which was rolled out last month (February), features fixes for the following vulnerabilities: - URL redirection and CSRF token vulnerability (CVE-2017-17552). - Passwords included in the details shown in help desk technicians audit log. Download ADManager Plus' latest build or update your ADManager Plus installation to get these fixes. If you need any information or clarification, please feel free to get in touch with us. Thanks & Regards
ADManager Plus Update 6622
I see the update for 6622 is out there, but I do not see a release announcement. What is in the new update? Is it just patches or is there anything new in the build?
Notifications - tasks in templates
I was looking at the notification profile section in AD Manager. I noticed that you can set the notification to alerts you to specific action tasks events. I wanted to be alerted when specific techs perform account attribute action tasks like enabling and disabling user accounts. However if a task is bundled within a modification template then it doesn't work because the event is only logged under the "modify single user" action task. Is there way make the notifications more granular so that they
User Home Folder: DFS supported?
Hi there I'm currently configure my first user creation template and trying to figure out how I can configure the homefolder when we use DFS. For example: It should connect to \\mycompany.com\dfspath\userhome\%username% as home folder and create a new share, But when I set that, it takes mycompany.com as server name. Can I change that? Is DFS supported? Kind regards LLips
Create Active Directory reports based on custom attributes
Let us see how to create Active Directory reports based on the custom attributes in your environment. Imagine you have a custom attribute in your AD environment, say technicalteamAttribute. This attribute stores information about a user account's specific team such as 'Networking team', 'Server team', etc. You want to create a report that provides details such as last logon time, days since last logon, and account status for the members in each of the teams. Steps to create your custom attribute
Next Page