employeeNumber instead of employeeID
Hello, I am new to AD Manager. How do we get employeeNumber instead of employeeID in the general tab of create user? In fact we want to make it a standard across all template as our organization does not use employeeID. Many thanks in advance.
Deprovisioning best practices made easy with ADManager Plus
Employee deprovisioning should ideally start well before an employee's last day in the organization. But in most organizations, complete deprovisioning of a user account and associated access permissions takes weeks or sometimes months, after an employee's
Ultipro (UKG) Integration very buggy
We are just trying to sync some Active directory fields from Ultipro but running into so many buggy problems, Does anybody else have this working ?
Unified HR and access management with ADManager Plus' HRMS integration
Organizations often use a HR management tool like Zoho People, UltiPro and other tools to manage their employees. But when it comes to identity and access management in these organizations, IT administrators struggle with synchronizing the HR database
Create group/Distro with all Direct and Indirect reports
We are constantly dealing with requests for distribution lists that are for all reports for a given manager, director, or VP. Currently we have to run scripts to do this on an individual basis and only 1 or 2 people know how to edit/copy these for new
Hidden Reports?
I inherited ADManager server. My supervisor receives a report for inactive users. I do not get the report. When I look at shceduled reports the inactive users report is not there. Where else can I find scheduled reports to change the recipients? FYI,
Error When Logging
Please see error in attachment when trying to login
Update 2 about Apache Log4j vulnerabilities (CVE-2021-45046 and CVE-2021-44228): Steps to protect ADManager Plus
Dear Customers, We have now released a new build which includes the precautionary measures to protect against the Log4j vulnerability. It is sufficient if you just upgrade your ADManager Plus instance to the latest build. Download the service pack, to
Enhance ADManager Plus security using the Product Security Hardening feature
Hi, We wanted to let you know that we've added a Product Security Hardening option to ADManager Plus in version 7116. With this option, you can configure security-specific settings of ADManager Plus from a central location to strengthen its security.
Asset Explorer - Failing to start
Hi there, I've been having issues with all my ManageEngine products and decided to uninstall and reinstall all products. Starting with AssetExplorer, I'm unable to start the Service. The service will start then stop on it's own. Asset Explorer gets stuck
Update regarding the Apache Log4j vulnerabilities - CVE-2021-44228, CVE-2021-45046 and CVE-2021-45105
Last updated on May 6, 2022. Hi, Three high severity vulnerabilities, CVE-2021-44228, CVE-2021-45046 and CVE-2021-45105, impacting multiple versions of Apache Log4j utility, were disclosed recently. As per recent findings, ADManager Plus versions 7121
Multi Domain Multi License management
Greetings, I'm currently running an On-Premise ADManager plus V7.0.0. I would like to manage multiple domains that each have theire own license file. Is there a possibilty to add/manage multiple license files on 1 ADManage instance? Currently i can only
ADManager Plus Custom Script Variable only passing first word in multi word attribute
I'm testing some custom scripts and when it is passing a variable that has more than one word it is only passing the first word. I'm testing this by piping the output to a text file. Here is what I have in the custom scripts field: PowerShell -ExecutionPolicy
can't login to panel by AD users
Hi, I have installed ADManager Plus. I can't login to panel by AD users I add Help Desk Technicians from my AD. when I try login to ADManager Plus it show me erro: For input string: "unlimited" I use Usearname: mydomain\myusername pass: my password
Log4j AD Manager Plus CVE-2021-44228
Hi ManageEngine, In regards to CVE-2021-44228, on twitter I read a post that AD Manager Plus has log4j 2.11 bundled in. Is this true? Will this be updated? Cheers
DateTime Picker (Date only?)
Good Day, I got a call from a user today, after we did an upgrade on the product from 6653 to7122 last week. I am not sure how it was before, but as the user is now complaining about it, it seems there has changed something. I don't use the product regulary
Auto Assign Only my users tickets
I am a manager and I have several users and I play the role of a technician. The scenario is: when these few users register tickets, I have to receive them and after the changes, refer the tickets to another technicians. How can I get tickets just for
Last Logon Time is 0 for a few computers
Hello, I'm new to ADManager Plus, just installed a test version... I tried the AD Report for inactive computers but there are a few computers with just 0 as last logon time. From AD side there is a logon time in the computer object(s). Is this a bug/known
Google Accounts not consistently being disabled or deleted
We are seeing issues with ADManager Plus and the Google integration where Google accounts are not always being, disabled or deleted when processed with the ADManager. The logs in ADM do not show anything, other than when it doesn't work, there is no log
Automation delegation
Hello! Please help me clearify the following situation: In ADManager Plus 7.1.0, we've got 4 Technicans with SuperAdmin-rights. If technican A creates a automation, is there any possibility for technican B the edit this automation? I know that technican
Donde puedo Adquirir Manage Engine en la Version 8.1.0 Construir 8112
Donde puedo Adquirir Manage Engine en la Versión 8.1.0 Construir 8112
How can I update the OTP email address of the Admin Account
I can see where the address is inside the "My Account" settings of Manage my TFA settings, but I can't change the email address associated with it. We are moving away from that email address so I want to update it to a new address.
Error editing GPO settings
Hello, When I try to edit a GPO by clicking on the "Edit GPO Settings" option, I get the following error: It happens with all the GPOs even the ones created directly from ADManager Plus. I can correctly do other actions like create/delete GPOs,
Custom Naming Formats
Hello! Is it possible to create following naming format: Firstname: John Lastname: Smith Username: SmithJo If the sAMAccountname SmithJo is already taken, I want it to be SmithJh, so the first an third letter of John? I know that I could append a number,
Update regarding the Apache Log4j vulnerability
Hi, Note: This update was based on the initial response from Apache. We have now posted a new article with the necessary steps to protect your ADManager Plus instance. Click here to view our latest update about this vulnerability. We have now released
New Release: ADManager Plus' latest build 7122 with precautionary measures for Log4j vulnerability unveiled. Update Now!
Hi, We are happy to let you know that we have released the latest build of ADManager Plus, 7122. This build includes precautionary measures to protect your ADManager Plus instance against the Apache Log4j vulnerability. Download the service pack, to update
Single sign-on to ADManager Plus using SAML authentication
Single sign-on to ADManager Plus using SAML authentication: You can set up single sign-on to access ADManager Plus through any of the popular identity providers listed below: Okta OneLogin Ping Identity Besides these, you can also configure a custom SAML-based identity management solution. To update, download the service pack from here. Visit this page for the complete list of features and enhancements. Please let us know if you need any information or assistance. Thanks & Regards ADManager
Cleartext Submission of Password
With our recent PCI audit it has been discovered that our version of ADManager Plus has a vulnerability with Cleartext Submission of Password. We are currently on version 6.6.5 Build 6659. Is there a way to stop the submission of cleartext passwords? Please advise,
Schedule Automation CSV not updating created tasks
We have a scheduled Automation for our termination process and it suppose to read the appended names in the .CSV (not having to delete prior names associated with tasks) but it won't read the new names when "Select only the appended objects from the file".
Password Reset Not Honoring Password Requirements
We have a password policy established in ADManager Plus (Admin -> Password Policy) If our Service Desk resets a password to a random password, it adheres to our policy. However, if the Help Desk agent enters their own password, it does NOT adhere to
Create list-rights while giving NTFS-permission
Hello community! When you use ADManagerPlus for modifying NTFS-permission, it is possible to give a user for example modify rights for \\my.shares\shares\folder1\folder2\folder3 The problem now is that even when the user got the rights for folder3, he
Opening a Servicedesk ticket from AdManager (intergration\workflow)
Wouldn't it be great to be able to make opening a Servicedesk ticket part of the workflow in AdManager. It would be a great customer service option I would like to implement.
Searching user from "Modify Single User"
If we have the Email ID of the user and we need to search for a user from Modify Single User, we can't search by entering the Email ID. We need to enter the Username or Display Name. Can/ Do we have an option to search by any available field for the user?
Full access to Mailbox
Dear Team, Is there any way can we set full access to Mailbox from Mailbox Delegation for a user to another? Regards, Prashant Palan
Customize mail notification to new user
Hello, I can't understand how to change the template that is sent via email to a new user after the user has been created. Thanks for the support.
New Release: ADManager Plus' latest build 7120 unveiled. Update Now!
Hi, We are excited to let you know that we have released the latest build of ADManager Plus, 7120. Download this build right away, from here. To update your instance, download the service pack. Mentioned below are the highlights of this release. Enhancements:
New Release: ADManager Plus 7050 (January 2020)
We are happy to let you know that the latest version of ADManager Plus, build 7050, has been unveiled. Mentioned below are the details. Update to the latest build right away! New Features: Option to modify the computer objects using templates. Integration with HR applications Ultipro and BambooHR to automatically: Create user accounts in AD, Office 365, Exchange, Skype for Business, and G Suite whenever a new employee record is added in the HR application. Modify users' AD accounts whenever their
The annual ADManager Plus feature round-up for 2021 is here!
It's that time of the year when we look back on the challenges faced and the lessons learned from the year gone by. But as IAM challenges and attack methods keep evolving each year, so does ADManager Plus. Here’s a quick roundup of the exciting features
ADManager Plus: See 2021's top features in action. Register now. [ManageEngine webinar]
Hello, We'd like to invite you to join our ADManager Plus in 2021 webinar to learn from our product expert about this year’s top features, enhancements, and upcoming exciting product updates. Save your spot Dec 8 at 2 PM AEDT| 10 AM GMT | 2 PM GST
SMTP over TLS: Could not convert socket to TLS
Hi, I just upgraded our instance to 7117 and am getting this error after the upgrade. We use a SSL cert generated from an internal CA so I verified that our signing CA certificate can still be found in \jre\lib\security\cacerts. And it is there, as expected,
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