[Live webinar] Simplify student onboarding and strengthen login security this back-to-school season
Hello everyone, As the new academic term kicks off, IT teams in educational institutions are once again tasked with the heavy lifting—onboarding hundreds (or thousands) of students, managing account access, and responding to routine help desk tickets.
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WAWA
Detecting Duplicate Exchange Proxy Addresses
Is there a way to detect duplicate Exchange Proxy addresses before creating a new mailbox? I already have duplicate checking in place for AD and Azure, but we allow users to keep old email address in case of marriage and name change and unfortunately,
URL to directly browse to Custom Dashboard
Hi, if I create a new Tab (Dashboard), and I want to get the direct URL for this dashboard to distribute to my users, is it available?
Email Notification placeholder (in Notification Template/Workflow)
Hi, in ADManager Plus, we can configure Notification Template (Workflow) with several macros listed below. Request Action %ActionName% Requestor Name %RequestorName% Subject %Subject% Request Id %RequestId% Created Time %CreatedTime% Description %Description%
Accounts created via workflow cannot push notifications to end users.
我已将系统配置为在创建时将账户凭证发送到用户的电子邮件地址。虽然直接在ADManager Plus中创建用户的管理员可以自动推送帐户创建通知，但工作流无法为通过他们创建的用户帐户发送此类通知。
After upgrading to ADManager Plus 8020, Temporary Password is missing from XLSX reports
After we upgraded our ADManager Plus instance to version 8020, we noticed that one of our automations is no longer including the temporary password in the XLSX report that gets sent by email. Here’s what we observed: The automation creates accounts based
[Webinar] Generative AI Meets IAM: A Vision for Smarter Identity Governance in 2025
| FREE WEBINAR Generative AI Meets IAM: A Vision for Smarter Identity Governance in 2025 Reserve your spot now August 07, 2025 at 02 PM AEST | 2PM GST | 3:30PM IST | 02 PM EDT | 11 AM PDT Managing & protecting identities isn’t just about security—it’s
Removing cloud-based group membership from hybrid users
Hi Support, We need to remove cloud-based groups (static DLs or security groups) from hybrid users when they are terminated but I can't find an option in ADMP. Is this possible? We currently set up User Modification templates to remove the on-prem groups
How to use built in/custom functions
Since ADManager Plus comes with Built In Functions (Find Replace, Encode/Decode URIs, and Regexs) and Custom Function where we can run a script. This is good feature. https://www.manageengine.com/products/ad-manager/help/admin-settings/how-to-create-and-manage-custom-functions.html#:~:text=Create%20and%20manage%20custom%20functions
Automation Conditional run for Business Workflow based on number of items in report
Hi, I currently have an daily automation to perform specific function in ADManager Plus. On normal day, it will run with about 10 AD objects (based on the daily report). Now, I want to have it trigger a Business Workflow if the items in the report increased
New Feature dynamic group rules
There is a big problem with dynamic group rules. When i filter users to it´s manager, in the preview there are the correct users. After saving the rule, the manager name switches to a uid and nothing happens. There are no users matching the rule. Second
REST API call to run report/automation
Hi, I've looked into the API Documentation below https://www.manageengine.com/products/ad-manager/active-directory-api But I cannot found method to 1. Run a report, and get the result 2. Run an automation Is this supported in ADManager Plus? I believe
[New Release] ADManager Plus' latest build 8020 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8020. Features Risk exposure management: Provides a visual map of high-privilege accounts, helping identify vulnerabilities and privilege escalation
Integration Microsoft LAPS
How about the plans to show the technicans the new encrypted LAPS password. At the moment the LAPS is only supportet in the legacy version, not in the new LAPS for Windows with encrypted password! Old version has the ldap attributes: ms-mcs-AdmPwd ms-mcs-AdmPwdExpirationTime
Proxy Email
We currently use Azure AD Connect to sync between our on-premise AD and 365. Because of this sync we cannot add aliases directly in 365. We need to use ASDIEdit on our local domain controller and manually add an SMTP entry under the Proxy Address attribute.
Occasional RESTful API calls to Create User failing but not generating a log in Audit Report
I need help with an issue with the ADManager Plus Management API. Specifically, the create user endpoint: Create AD user using API | ManageEngine ADManager Plus Ultimately the primary issue is our IS department would rather make allegations than present
REST API Issue
I'm trying to use the CreateUser REST API in ADManager Plus via a URL-based request.
This works fine:
https://adad.mydomain.net:8080/RestAPI/CreateUser?domainName=ad.mydomain.com&AuthToken=MYTOKEN&PRODUCT_NAME=MODULE_NAME&inputFormat=[ { "givenName":
Restore AD User with automation
In an effort to keep AD and Cloud providers clean, we delete our student accounts when they have been out of the District for more than a year. We sometimes do get students returning to the District after that year and right now our enable/update automation
[New Release] ADManager Plus' latest build 8012 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8012. Issues fixed: Fixed an issue where selecting the Inactive Azure AD Users report in automation resulted in incorrect data being fetched. An issue
Missing GroupMemberShip Macro
Greetings Dear Community, I would like to inquire about AD Macros being utilized specifically in Webhook. I am implementing a Webhook hook that will post recently created AD Accounts details by using JSON Format. In addition, It seems it supports the
Name Change & Associated Taks?
We're relatively new to ADManager, and I'd to know if the following is possible to turn into a delegated task. The scenario comes up quite frequently, a user's sir name has changed (Example, Jennifer Smith is now Jennifer Johnson). Here's what we would typically need to accomplish: Rename the user account from smitj to johnj. Rename the home directory from smitj to johnj. Create a new home directory share of johnj$ on the new home directory folder. Rename the contact information. Change the primary
High Availability Licensing and Server Support for ManageEngine
Hello, I would like to inquire about the High Availability (HA) setup for the following ManageEngine product: AD Manager Specifically, I would like to know: Does setting up High Availability for these products require an additional license, or is it supported
AD Manager plus browser tittle change
Follow The below steps: Step1 : Stop the product Step2 : Backup The ADManager Plus\resources\adsm folder. Step3 : Replace the files from the Patch folder to inside ADManager Plus\resources\adsm\ Step4 : Start the Product and check.
Custom Naming format for Logon name using email address
Hi, I'm struggling to figure out how to automate the population of the Logon name for a user account in a template by basing it on their email address. I cannot seem to figure out the custom naming format syntax I need to set the logon name for a user
Suggestions for Improving PitStop Experience on High-Performance Systems
Hello PitStop Community, I've been actively using ManageEngine PitStop to monitor and manage a variety of endpoints and network services within our infrastructure. The platform has been incredibly helpful with its integrated tools and real-time troubleshooting
Has anyone ran the service with MSAs?
Hello everyone! Just seeing if anyone has ever ran ADManager Plus with a MSA or swapped to one. We currently run the program as a service account (basically a user account) and its been running fine for two years. What we want to do is swap to a MSA but
The Default Password for built-in HR and Help Desk Technicians
Hello, I hope you are doing well. I did configuration for technicians and disabled the built-in, but a question came to my mind, If I start using those built-in but I don't know the password! So what is the default password for it? and how we can reset
Enabling SSL with external wildcard certificate
Hi, I need to enable HTTPS for our ADManager Plus instance, and I need guidance on this. We have an GoDaddy wildcard certificate PFX file and I was able to successfully apply it in ADMP but i get a message that the hostname does not match the certificate
[New Release] ADManager Plus' latest build 8011 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8011. Enhancements: Load balancer with failover: Load balancing and automatic failover capabilities can now be enabled simultaneously, enhancing reliability
Best Approach for Offboarding via a custom app.
Hey ADManager Plus community! I need your advice on the best practices for offboarding employees using ADManager Plus with 3rd party app. I want to trigger the process ASAP through a custom app we're building. I want to trigger an off-boarding orchestration
Google Workspace Settings
After updating to 8010 Google Workspace settings have disappeared and I'm unable to reenter what was tested and working in 8002 prior to the update. Has anyone else experienced this? If so, is there a solution? Thanks
Any ADManager Plus Templates for Managing GPOs Related to Intel Arc GPU Access in Multi-User Environments?
Hey everyone, I’m currently working on streamlining GPU access policies across several workstations equipped with Intel Arc GPUs, particularly in multi-user environments. The goal is to ensure that access to GPU-intensive applications is well-controlled
Keep getting an error when trying to run a new Automation
Hello! I keep getting this error when trying to run a new automation I have created for User Creation: Unable to find the specified file location.Ensure that you have the necessary NTFS/Share permissions to access the specified file. I have tried following:
Disable user account from HR
We are new to this tool and are trying to figure out how to disable an account based upon a CSV feed file from our HR system. That file doesn't have any AD account information, just an Employee ID. We do track that attribute in our AD accounts and want
Bulk Mail-Enabled Contacts Creation
Good Morning, I've been trying to mass create external mail-enabled contacts through ManageEngine as if I were to create them manually. Despite how I've tried to use the sample CSV, manipulate the headers and attributes, I have had 0 success. I'm trying
Add Columns to "Search AD Objects"
Hello, Currently the "Search AD Objects" features only returns 4 columns (Name, ObjectClass, DN, and Domain Name). This is not very useful when searching for other attributes such as the SAMAccountname to check for all users with Martinez, for example. Can you add more columns or allow the user to select which columns appear? Here is a screenshot:
Report - users with 'all request' (requester allowed to view)
Hi, I need to make a report of all users who have permission to view all requests (not just their own). Anyone can help? ;)
service stops immediately after database restore
Dear Support Team, I am experiencing a critical issue with AdManager Plus v8 after attempting to restore a database. The service stops immediately after starting Error in wrapper Logs: INFO | jvm 1 | 2025/03/29 23:02:35 | Modules already Populated INFO
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