ManageEngine Pitstop | Community and Support forums

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                      • Announcements

                      • ManageEngine ServiceDesk Plus MSP - version 14.9 - Build - 14920 Released

                        Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.9 - Build - 14920. Major enhancements : SDPMSP-24145 : Non IT Assets count in account details page. SDPMSP-24203 : You can now configure Field and Form Rules (On Field Change)
                      • [Free e-book] The handbook for MSPs to achieve profitability

                        Hello folks, We're excited to share with you our latest e-book that focuses on nine critical metrics for MSPs to achieve profitability in challenging economic times. In this e-book, you'll discover metrics that can give you multiple perspectives into
                      • ManageEngine ServiceDesk Plus MSP Cloud is now available

                        Dear Users, We have some great news for you ! We are thrilled to announce that ServiceDesk Plus MSP, our unified PSA-ITSM platform, is now available in the cloud. This version offers the advantage of low overhead, easy scalability, and high availability.
                      • ManageEngine ServiceDesk Plus MSP - version 14.9 - Build - 14900 Released

                        Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.9 - Build - 14900. Major enhancements : SDPMSP-23986 : Embed Zia Chat Bot in external websites SDPMSP-23988 : ChatGPT Integration SDPMSP-23990 : Vendor Enhancements SDPMSP-23983
                      • End-of-Life (EOL) Announcement for Billing V1 APIs

                        Dear User(s) Greetings for the day. ServiceDesk Plus MSP V1 APIs for the Billing module will be deprecated in 14900 release. Starting with the 14900 version, access to the V1 Billing APIs will no longer be supported. Impact: Any external products, web
                      • Most Discussed Topics

                      • Cannot Update

                        Good morning, I am having a problem updating the Manage Engine Service Desk program. The currently installed version is 14820, trying to install 14840 the error in the attachment continues to appear. How can I proceed? Thanks a lot in advance.
                      • Approval Actions via Browser Only? Exploring ServiceDesk Pro API Limitations

                        While ManageEngine ServiceDesk Pro offers a robust REST API, certain approval-related endpoints—such as the following—are not available via the API but can be accessed through the browser: /api/v3/requests/{request_id}/approval_levels/approvals/approver