Workflow Doesn't start
We have created a Workflow to restart a Service of an application running on Windows server. The service need to be restart if an specific event occurse in the Windows event viewer. We created an event log rule in Opmanager to indentify the error and to create an alarm. This is working fine, we get an alarm if the error occurs. If the alarm occurse it need to trigger the workflow, which is not working. If We execute the Workflow manually, the Workflow works just fine. In the image below is the configured
Delta values not being graphed
Hello. I am working with OpManager version 10. I created a script monitor which polls counter64 values contained in an SNMP table (I can't use SNMP monitor due to device SNMP agent restrictions). Values are being polled and stored into database. I changed the saveabsolutes value to true for the monitor entry in the database but I am still viewing in the graph the counter value and not the delta value. Is there any other thing I need to modify in order to make delta values to be displayed? Thanks
Monitor a port of device when it was disconnect internet .
Hi everyone ! I have devices with ports connect internet. I was monitor performence and traffic ports of device. However, i wasn't monitor connect internet and alert when they were disconnect . So, i have question. How do i can monitor connect internet of ports and alert when they were disconnect internet ? Thanks .
Log off Windows user when logged in for too long
Greetings, Our IT department proposed the question whether it's possible to log off a user on a Windows XP workstation when it's been logged in for too long (over 10 hours). Is this possible with OpManager? Thanks in advance, Niko
Folder Monitor - file count condition question
I want to use the folder monitor/file count monitor to watch a folder on several remote servers. The folders should be empty if everything is okay, and if there is a problem on the server some files will be generated and the folder will no longer be empty. I've added a folder monitor with the folder path I want to keep an eye on, and the rule tests okay. I set the file count threshold to >=1 and rearm value to <=0. When the monitor checks the status it generates an alarm because it says "...does
Interface traffic monitor last month
we need to have traffic report on some interface monthly , so when i go to interface and click on the graph the graph traffic shown without any problem and when i select ( report option ) to select the date and time and select last week there is no problem too but then when i select last month or any custom date bigger than 7 days it shown fake graph or gust last 7 days graph !!! please help regards
PROBLEM!! Monitoring DELL Sonicwall 3300
Good morning. We want to monitoring an appliance DELL 3300, but when we add a new device in the admin console. OpManager doesn´t monotiring anything. We have already checked that the SNMP service in the appliance is running. We`ve though that probably the problem stay in the credentials, we don´t know if it`s necessary add anyone. Best regards.
95th Graphics
Hi. What does 95th that appears in the graphics? Regards,
URL Monitoring fails "Host Unavailable Bug in authorization handling"
Hello, We are using OpManager 11 and have been experiencing the following problem, we have setup servers and added url monitors on the servers to monitor the sites. The url monitors fails on different times on the servers, notifying us that they are down but when we go to the site it is up and running. We use windows authentication on these sites and we have set them up to not go through the proxy for our domain. This happens at random times and when it happens we see the following in the log
CMDB plugin if you already have ServiceDesk Plus
Hi, we have an installation of ServiceDesk Plus in production with more than 500 network assets (over 2000 counting their components) already populated into the CMDB. Each network device has been registered with the hostname as name of the asset. I was wondering if i can make this available in OpManager, perhaps with the new CMDB plugin, without upsetting the CMDB already present on SDP. It would be great if OpManager would link to the proper device on the CMDB based on the discovered name. Furthermore,
SSH, Credential Details and OpManager
How does OpManager execute SSH commands? I see under "Add Credential" that OpManager has a "Login Prompt". None of our systems use a login prompt (SSH), or Linux in general, normally an ssh connection passes the username with the connection (ssh dingbatca@linux_server) When testing this, I found this in my logs, on my Linux server. "Did not receive identification string from 192.168.1.192" This states to me that OpManager is not passing a username with the ssh connection. What am I doing wrong?
Alert Message for event LOG
Alert is showing message like this ID=5145 Source=Microsoft-Windows- Security-Auditing Type=4 Message=A network share object was checked to see whether client can be granted desired access.Subject: Security ID: S-1-5-21-2425007541-2752481645-3698813382-2 Account Name: owais.ahmad Account Domain: CDOCS Logon ID: 0x98488006Network Information: Object Type: File Source Address: 10.10.10.205 Source Port: 53106Share Information: Share Name: \*C$ Share Path:
Problems with auto scanning devices
Hi support Team, I need to ask you an information about my customer configuration. The auto-scan does not seem to work correctly, for example: same devices are counting more than once and a 48-port switch with 60 interfaces ... How can I solve this issue? Thanks and Regards, Ryo
Can a new ticket be created from an OpManager alarm on demand rather than automatically?
Hi, my client wants to be able to select an alarm and then choose to log a ticket in ServiceDesk. Whilst I know I can integrate Opmanager and Servicedesk and provide a notification profile tolog tickets automatically is there a way to just log a ticket on demand from OpManager? Thanks
WAN Links by Utilization Report Without Weekends and Only 8am-5pm
I love the WAN Links by Utilization report! However I would like to have the time window be 8am - 5pm and have the ability to exclude the weekend so that the calculations only consider data captured 8am - 5pm Monday through Friday. This way if I choose "Last 30 days" the average bandwidth utilization would only include the average of all data points over the last 30 days that are collected during our normal operation. Can anyone tell me if this is possible somehow?
Best way to get value of performance monitor via REST api?
In OpManager 11 what is the best way to get the last polled value of a single performance monitor? I'm looking at using getAssociatedMonitors call and parsing out what I need, i.e. the time and value. Is there a better way to do this? I did look at getGraphData but it wasn't clear to me what the x values represented. They look to be timestamps, but I'm not sure what offset they are using (it doesn't appear to be the epoch).
Excluding days from availability report
Hi, We are looking to have an availability report but with custom time per day ( i did this) and custom days per week "excluded weekends days" (i am not able to do it). Is there a way to do that in opmanager? We need to generate an availability report in monthly bases excluding the weekends, also a yearly report, and we might also exclude public holidays. we are running build 9410. Thanks
Create 3D Rack
Hi, How I can create a 3D rack to add a widget? Can not find function Add Widget Regards Rubén
OpManager on Ipad and Iphone
Hi, I dowload the application on your web-site for Iphone and Ipad. I did all the information which is below on the web-site But I have that kind of warn for Ipad "Login Failed Internal Server Error while processing this request" For the Iphone “This operation is blocked in Central Center Server” I tried to loging in with worng user name or password and I saw warning about it. And I can use Password Manager on Iphone there is no problem for the server sertting, I guess. What I miss? Thank you
Custom script to count connected wireless users
Hi, we are monitoring an Aerohive 330 and want to create a script that counts the current users connected to the device. This vendor doesn´t have this SNMP variable in their devices, but there is an OID that could give the IP list of connected clients. So we need help to build a script that polls this OID with snmp, and "count" the IPs in the response so we can get an integer number and have a graphic with the user count connected during the day. IS this possible creating a script monitor? We are
VBS Script (template) not Polling Remote Computer Correcty
I created a script to poll a server's uptime in minutes using VBS and WMI. The problem seems to be the strComputer = "." command it ends up polling the Opmanager server's uptime. If I put the device variable or the specific server name it throws errors errors like: Microsoft VBScript runtime error: Permission denied: 'GetObject' (on a w2003 machine) , (null): 0x80041003 (on W2008 or w2000). The command line is: cscript //nologo ${FileName}.vbs ${DeviceName} ${UserName} ${Password} svchost.exe
How to copy Tabs configuration among users and among servers?
Hi, If i customize OpManager (11200) tabs configuration for a user, I'd like to be able to also copy that configuration to other ones. Furthermore, since i have many probes, I'd like to have a way to have the same configuration on all probes for the same user. How can I accomplish that? Thank you
Need Help loading comtech CDM570L MIB
Hello, i have been trying to load a comtech CDM570L MIB in the OPmanager using the MIB Browser, but i keep getting error messages saying Error parsing MIB:fw10874-3e-new.mibException while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~1/OPMANA~1/./mibs/ComtechEFData however when i use another MIB browser, it works fine. please help me.
Opmanager 10 Hardware Monitoring
Hi I see this video http://www.manageengine.com/network-monitoring/help/userguide/hardware_health_monitor.html about Hardware Health an Hardware Reporting new features in opmanager 10, but i can't see anyway to add Disk Array Monitor. Only this options it's show in all servers.
Is there a way to create a business view inside a business view?
Is there a way to create a business view inside a business view? I have multiple locations like 40. I want to have only 5 main business views then inside that, a business view specific location and inside that all my cisco equipment per location.
Edit printer category
Hello, I would like to know how I can edit the printer category to add some monitors ? I create 4 monitors in "Canon Printer" template. I want to create the same monitors in "HP-Printer" template but I can't do this because the name of the monitor is already use. And if I add a new monitor in "HP-Printer", I don't see my custom monitor that I created for "Canon Printer". Help me please :) Regards, Delatte K.
Juniper ssg520m
why there is not ssg520m in deice Type ?
Oputils admin password reset
Hi, I downloaded a copy of oputils to test it, I changed the admin account password but it seems I forgot this password, is there a way to reset it. Since I have made the configuration and don't want to reconfigure it.
REST api getPerformanceMonitorDetails
Hi, Using OpManage 11 build 11200. I'm trying to use the REST api to get the value of a single performance monitor, but the getPerformanceMonitorDetails api doesn't appear to be available (it is documented in the OpManager REST API) as OpManager responds with "The specified URL in incorrect." Questions a) is this the correct API call to use to get the value of a single performance monitor, and b) if not, what should I use?
OpManager Insfractructure Snapshot
Hi, I create New Insfractructure View but now I can't delete any of them which are my creations. Secondly, when I take a look any of them there is a null page What can we do? Thank you
APC 7960 switched rack pdu
I am trying to monitor several AP7960. When I discover them, they are type APC AP7830. The only interface is 'lance'. I created a template and queried the device - which returned... .1.3.6.1.4.1.apc.products.system.masterSwitch.masterSwitchrPDU but if I rediscover the device - it returns to AP7830. I only want to monitor current, I have added .1.3.6.1.4.1.318.1.1.12.3.5.1.1.4 under system OID, and under Monitors (which is correct?) Even though I don't think it is needed, I tried OID for each a
SMS configure if Opmanager is install on Virtual Machine
We had install Windows 2008 R2 as per recommended by Manage Engine but we did on our VMware infrasture Now if we want to connect Mobile to send sms it is picking up. What would be best practice to use this Feature
Severity on REST response
Hi, I'm using the following to receive new alarms: http://<server>/api/xml/alarm/listAlarms?apiKey=<APIKEY>&fromTime=2014-04-16 11:52:41&toTime=2014-04-16 12:05:49 I'm expecting that the severity should be a numeric or string value but I receive an image link. This started happening after an upgrade from 9.2 to 11. How can this be? The response I get: <alarm displayName="<IP>" message="Memory Utilization is 98%, threshold value for this monitor is 97%" severity="<img src='/images/devices/status5.gif'> Clear"
TOPO: Cannot get object from Database, name is null
Hi, Im getting the following message almost every seconds. What is causing this? Does this give any clue where is the bottleneck? TOPO: Cannot get object from Database, name is null TOPO: Cannot get Ifc from Database, name is null TOPO: Cannot get object from Database, name is null MAP: Unable to process Property Update notification for 192.168.0.5. No ManagedMapObject found. TOPO: Cannot get object from Database, name is null MAP: Unable to process Property Update notification for 192.168.0.5. No
Strange printer status in printer map view
Hello, I've just install trial ver. Opmanager and and added the printer (hp laserjet 2015n)to the monitoring system. And i have strange status in the printer map view (above the printer) 2e 20 d0 a0 d0 90 d0 a1 d0 a5 2e. Could you please help with this ?
Export Visio
Hi, I want to ask a question about OpManager Export Visio. I can create a Business View and add device then I choose Export Visio. After that my questions are started. I have the visio.xml file. When I opened that, it connet to internet but I see just codes which is in the attachment. I want to have and see it as business view then print out. Is that possible. Thank you
Workflows - Restarting a service on high CPU usage
Here I am again, Well today I'm trying to create a workflow that restarts the Printer Spooler service when spoolsv.exe has a CPU usage over 80%. Any help on this? Thanks in advance, Niko
Buffer Cache Hit Ratio monitor not responding
Greetings, The Buffer Cache Hit Ratio simply doesn't respond. All the other monitors however, do work. Can anyone help me out? Thanks in advance, Niko
Custom report about alarms
Hello, How can i create a schedulable report (or a request) to see : - how many alarms have been cleared by wich technician by status (display : category, date, source, site name) - how many alarms have been acknowledged by wich technician by status (display : category, date, source, site name)
Configuring SMS alerts
Hi, is there a way to use web services to send SMS instead of using GSM Modem in OpManager? one example is to use the web services for sending SMS using OpManager Alerts by this site's service: http://www.magfa.com/Pages.asp?pgName=SMS thanks
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