Can't clear alarms
Hi I'm running version 11200 and this morning I have come in and I can't clear any alarms. When I select an alarm and hit clear I get the message that the alarm has cleared but it is still on the screen. This is happening on any PC that I try. Also can't delete or acknowledge. I'm using MS SQL 10.50.2500.0 in a 2 node cluster which is working fine. Thanks.
Connecting to ServiceDesk Plus
Hi I'm trying to configure a Notification Profile to log a ticket in SDP. However when I try to add one I get a message that OpManager is unable to fetch values from ServiceDesk Plus. I have checked that the connection is working and it tests successfully. I have been through and removed a couple of special characters that had been added in some categories but I'm still not able to add this profile. Is there a way I can check to see what it doesn't like? I already have some alerts setup so it does
Error Upgrade 11200
Error Upgrade 11200 When performing the upgrade I received the following error message: "Unable to execute database queries you may not have permission or the administrator full control accessory to. 'C: \ OpManager' directory to install the upgrade pack. I am using the system administrator user. What is the problem? In other updates that did not happen. Regards,
Disk volume utilization monitoring
Hi all, We have multiple windows servers that have multiple disk attach to the same windows volume (5 physical disks under G:/ partition). we would like to monitor this, do you know if this is possible? Regards, Victor
Barracuda Spam and SNMP
I noticed that opmanager has a template for the Barracuda Spam Firewall 400, but when I scan my Barracuda, it is registering as "net-snmp" as the vendor instead of associating the Barracuda template. When I manually edit the device and choose Barracuda > Firewall > Barracuda Spam 400, a few of the parameters such as CPU utilization and memory utilization work, but other things like "InBound Mail Queues" and "Used Disk Space" do not. Here are the contents of the MIB file that is stored on the Barracuda:
Monitor Raid controller on HP DL 380 G6
Hi, How can I monitor Raid controller on HP DL 380 G6. in other term how can I add a hardware health monitoring to Hp servers?
Rogue detection Wireless
Hi I want to test unknown host meaning host no authorized in my Local Area Network connect with Wifii so i verify in Oputils Rogue tool it ca detect the MAC adress and IP adresse but the connected switch is unknown is it possible to resolve this issue to display the type of switch connected Regards Ahmed
disk usage report
When i run the disk usage report on our linux server it shows several diffrent .lzm files, and not the disk in full. Is there a fix for this?
Manage DHCP Servers using OpUtils - Beta
We are happy to announce the availability of the beta version to manage your DHCP Servers using OpUtils. Supported DHCP Servers Microsoft DHCP Server 2003 Microsoft DHCP Server 2008 Feature Highlights Add all your DHCP Servers and monitor the details of IP Scopes like Total IP Addresses Leased IP Addresses Available IP Addresses Reserved IP Addresses Alert Notifications when the Leased IP Addresses in a scope reaches a specified limit The beta version can be downloaded from here. Note: It is recommended
iPad App
I downloaded the new iPad app and updated my system. Few things: 1) It looks very nice. smooth and relatively easy to move through. 2) Does not seem to support Active Directory log ins. Either I'm doing something wrong it it doesn't support it. 3) $50 to make the app useful!? Too much. While like many I prefer free stuff, I would give it great consideration for $20, but $50 should come with some lube.
Opmanager problem with user after logging
Hello, I've tried Opmanager version 10.2 for my enterprise environment. All my users have problem when they login to their local or domain users. It is the same problem since trying both below scenario separately: First I make several business views with different device accessibility and then 1. Add users in opmanager as local user with read only access to only the selected business views. 2. Add users in opmanager as AD user with read only access to only the selected business views. All created
(Script) opmail.sh Batch Report Mailer for merging Reports into one email(OpManager Linux Only)
Hello all. I have created a script for OpManager on Linux that will gather all of today's reports and email them to a list of users. The script currently has 2 Job types and more may be added easily by the user. It has an option to rename Custom Reports so that they include the client hostname in the PDF file name. Requirements: 1.) The script requires "mutt" to be installed since this is how it send the emails. 2.) Opmanager needs to be installed in /opt/ManageEngine/OpManager/ 3.) The script uses
AIX CPU Hardware Thread Contexts.xml
Description: Capture the percentage utilization of the Virtualized CPU threads. This will help if user is looking for how many threads a heavy process is using. Confirmed working on AIX 7.1 . 3/18/2014 I have updated the command to account for wrapped lines in the mpstat output. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE properties SYSTEM "http://java.sun.com/dtd/properties.dtd"> <properties> <entry key="thresholdEnabled">false</entry> <entry key="executeFrom">1</entry> <entry key="interval">5</entry>
AIX 7.1 corrections
CLI command for "REAL Memory" utilization: In /opt/ManageEngine/OpManager/conf/application/HostResource.xml Correct "REAL" Memory Utilization. (This is Computational Memory usage only. Which is what we really want. Excludes buffers/cache) <CATEGORY ID="Memory Utilization" command="vmstat -v|grep computational|awk '{ print $1 }'" description="Percentage of Physical Memory." parseAll="false"> Incorrect NIC speed because of defective AIX snmp agent: 1.) Click on the interface to view its status.
HyperV guest discovery failed after update to 11.1
Hi, I recently upgraded to the version 11.1 of OpManager successfully. Everything seemed ok but I noticed a day or two later that it isn't picking up any of the guests on our HyperV servers. I have tried rediscovering and deleting and re-adding but none of these have made a difference. VMware hosts are still working fine.
Backup Opmanager ver. 10200 under Ubuntu Server 10.04 fail
Hello! When I wanted to make a backup, I got the following error: root@snoopy:/opt/ManageEngine/OpManager/bin/backup# sh BackupDB.sh file:/opt/ManageEngine/OpManager/conf/ui.properties Please wait ! Reading tables from configuration .... ....... ....... Please wait ! Backup DB started ..... / 8 out of 1009 tables completed. jdbc.BackupException: Error writing data to file. at jdbc.BackupDB.dumpDataToFile(BackupDB.java:156) at jdbc.AbstractBackupDB.backupDB(AbstractBackupDB.java:80)
Unable to Acces OpManager Web GUI - Recv 'download' File
I have a problem access OpManager Web GUI. After the server was rebooted, I noticed a problem access the OpManager Web GUI. When I enter the URL, I received a message from IE to download/open a file called 'download' or 'LoginPage.do'. I tried stopping and restarting the OpManager service. I checked for any mySQL or Java apps running in the background. I found a JavaUpdate file running. I stopped the Java file and restarted OpManager Service. No change. When I try to access the WebGUI, I still get
Unable to Access OpManager Web GUI
Quick question about OpManager Version 10200 WebGUI. I am having an issue access the WebGUI this morning. When I click or type the URL, I received download dialog box at the bottom of the Chrome. The download dialog box shows a file called 'download'. File size is 1k. So, I attempted to access from another workstation using different browsers. No change. I get a download dialog box at the bottom of the screen for 'download' or 'LoginPage.do'. I shutdown the OpManager Service and check for any Java
MS SQL Cluster
Hi Is OpManager able to monitor SQL clusters in any way or do I have to monitor individual servers? Thanks.
Checkpoint Firewall Interfaces
Hi All, My client has added two checkpoint firewall into OPM(v9101), everything goes well. However, client has recently added one add-cards(Gigabytes) into firewall panel. Then, rediscovering the status of firewall on OPM, we still find nothing new about interfaces yet. We has tried to delete the firewall on OPM and added it again. Finally, we couldn't find any new interfaces. please give your advice, thx in advance! Regards Tira
Export Maps to New server in business view
Hello, We have a new server and we want to export the MAP from the old server from the business view to the new server without having to reconfigure from scratch. Is there any way to achieve this? Thanks,
Switch monitoring
I'm monitoring a number of switches that I don't want to know if devices are added or removed from ports. Is there a way to turn this off on individual switches and via a template? Thanks.
How to monitor Lotus Domino Mail Servers
Hi, We have many domino servers in our environnement and we would like to properly monitor some feature of the default lotus template like : MTA Total Transferred Size SNMP Monitors the MTA total transfered size MTA Transfer Failures SNMP Monitors the number of MTA transfer failures MTA Transferred Messages SNMP Monitors the number of messages transfered MTA Waiting Messages SNMP Monitors the number of MTA waiting messages We were only able to montor CPU memory like shown in the attachement: What
Mib file of Cisco MDS 9124 Multilayer Fabric Switch
Hi all ! I want to add Cisco MDS 9124 Multilayer Fabric Switch to opManager used SNMP. At Switch, i was enable SNMP . But, at opManagẻ don't display monitor of switch. I think, i will create a template for Switch 9124. But, i don't find Mib file. Can you help me . Thanks and best Regard !
New API in 11.2 still Beta?
Hey guys. Is the the new API still beta in version 11.2? Please tell me it is because it pretty buggy. And its missing quite a bit compared to the original. A lot of the pages we are used to using are gone. And what happened to the detailed pages for our MSSQL server, Exchange Servers, and VmWare servers in the new API?
Wan Accelerator deleted in Opmanager
Dear All, I think WAn accelerator category has been deleted by mistake in Opmanager. How can we get it back? Thank you Hani,
OpManager 11.2 build #11200
Hello! OpManager 11200 was released ... What news?? What about new features/bugs ? http://odarchuk.com
REST API
Hi. In the documentation it says that it is not possible to create reports for the REST API, but it is possible to return the data processing by the REST API (help.opmanager.com / # rest_api) REST technology does just return data in JSON format from a URL to that we have in OpManager, the urls extraction informed the link above data. See for example the link on the method, getBusinessDetailsView, where he follows the pattern http://localhost:8060/api/json/discovery/addBusinessView?apiKey=081c9ac51ba16ab061d5efee583dcd2f&bvName=test
API REST
Hi Is Through the API REST possible to generate reports of memory consumption and CPU? License is required? Regards,
URGENT Please: OPManagerProbe and .dmp files growing at tremendous rate
Hi, I've just taken over an existing OPManager installation and I've noticed that the following directory has been filling up with hundreds of thousands of files; C:\Program Files (x86)\ManageEngine\OpManagerProbe\state\communication\highpriority In this location are "BUFxxxxxxx.dmp" and as I mentioned there are over 600,000 at the moment and growing at 20 per minute. I'm not that familiar with the 'probe' configuration but I'm sure this growth shouldn't be happening. It appears that we have devoured
Trap information
Hello everybody, (I am sorry but I am bad in english) I would like to know why can I see any trap sometimes in "Alarms -> All alarms" tab and sometimes in "Reports -> SNMP Trap Log" tab ? What's the difference ? Is there a page where I could see all the traps ? Thank you. Best Regards
Changed by not available
Hi I want to ask you about the ncm plugin if we want to know the person who change the configuration i just see changed by not available Regards Ahmed
Feature request - TLS SMTP
We need the ability to encrypt smtp credentials.
Map & Business view refresh
Hi Is it possible to change the refresh time for maps and business views? Thanks Richard
OpManager and Servicedesk same machine
Hi Everyone, A long time ago I used to run OpManager and ServiceDesk Plus on the same virtual machine. There was something I had to change in the conf file though to get it to work. Otherwise what happens is OpManager keeps logging me out. I did a little searching but most of the posts I found are very old. Can this still be done with the newest versions of OpManager and ServiceDesk Plus? On an unrelated note, is there a way to change the email associated with this forum ID? I don't have the address
Dell PowerConnect 62XX MIB Problem
I am trying to compile Dell PowerConnect 62XX MIBs for upload in OpManager. I have used two MIB compilers and received the following error when I attempt to browse the MIB: Error parsing MIB:FASTPATH-SWITCHING-MIB.smidb Exception while loading MIB:Not a valid MIB file : C:/MANAGE~1/OPMANA~1/./mibs/FASTPATH-SWITCHING-MIB.smidb I will attach the MIB files that I downloaded from Dell for my current firmware version (3.3.5.5). Thanks, M. Hutter
Alarms Not Clearing
I added my Cisco routers to the system and then setup the email notifications. To test the notification process, I modified the threshold on one of the monitors so that it would send me my test email. This process did work, but when I cleared the alarm and then turned off the threshold option, the system still states that a monitor is in error even though the router shows no alarms (Clear). A picture is provides showing the problem. Using the same monitor as mention above, I attempted to reset the
Custom Dashboard for NOC
Anyone have any idea if it is possible to create a custom dasboard for NOC screens? What I am looking for are performance graphs for systems that the NOC team can display on projection screens - with out having to log into the OPManager UI and click around on the typical UI screen
HP Storage p2000
Hi I have a HP Storage and i added in Opmanager but it cant displayed the CPU and Memory Snapshot (the monitor didnt respond when we tested the cpu ,memory and mobile users) noted that i added a new template and i want to know if is possible to monitor the DISK of The storage in OpManager Regards Ahmed
Bulk updates of Switch interface
Hi I'm trying to change the Utilization threshold for multiple interfaces on a switch and I'm having trouble doing it. I have been to Admin - Device Templates and select the correct template but there is no way to edit the threshold that I want. Can someone point me in the right direction? Thanks.
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