Clasification of devices in opmanager
Dear support , I want to know how opmanager classifies devices, i have like 1000 devices monitored in opmanager and all automatically calsified if its router or switch, but now we are changing our network infrastrcture and we have problem of clasification of devices, we have lots of Cisco switches (cisco WS-C2960-24LC-S (PowerPC405) processor (revision D0) with 65536K bytes of memory.) but this all switches opmanager recognized as ROUTER not SWITCH its problem for us at it do not applied correct
OPMANAGER showing Duplicate vms
Hello, Not sure why that is happening but when I discover windows 2012 Hyper-v it is discovering duplicate vms. like I have only 7 virtual machines on a HOST and it shows 24. See picture attached. We are adding via Add Hyper-V Host wizard with SNMP and WMI credential. We are running Opmanager Enterprise 11400 on one central server and 4 probes. Please help us fix it as soon as possible as we are depending a lot on opmanager. Regards, Hani,
vCenter 6 in OpManager 11.6?
My company is testing OpManager (11600) and we could not add the vCenter 6.0 to OpManager, we tested with the Virtual Appliance and the vCenter on Windows, not we succeeded in any scenario. The OpManger 11.6 is compatible with VMware vCenter 6.0? I did not find this information in the product documentation. Best regards!
RAM % reported incorrectly in Opmamaner 11
Hello, I have one of the virtual machine Showing top memory usage 97 % but when I check it it is almost not using too much. Even if I shutdown the machine and check after sometime it is still 97%. Could be a corrupted data? how to fix it? See pictures: Thanks Hani,
DMVPN monitoring.
Dears I would like to ask about how to monitor DMVPN and the tunnels performance inside it with OPManager. I need to get useful statistics about the link performance. Is there any possible way? or is there any plug-in helps in that? thanks,
Unable to download report from report builder
Hi, I have installed the Opmanager 11.6 and I found a problem downloading or saving the report generated from report builder. A window in IE shows that the report could't be download. Why this happened? Best regards, K
Monitoring of Windows 2012 R2 Server on OpManager 11500
Dear Sir/ Madam May I know whether OpManager 11500 support monitoring of Windows 2012 R2 Server? Thank you.
Integration with servicedesk, credentials not accepted
Hi All, I cannot get Opmaanger to integrate with Servicedesk. We only have domain accounts for servicedesk, so I have been trying mine. For this example: My Username: UserA The Domain: mydomain.com.au The Domain as it appears in Serverdesk: MYDOMAIN The Servicedesk server: myserver, IP: 192.168.0.1 The servicedesk port: 443 the servicedesk protocol: http I have tried the below without success: Servicedesk Plus Login (with AD Auth selected): UserA, MYDOMAIN\UserA, UserA@mydomain.com.au, MYDOMAIN.com.au\UserA
Error parsing Fortinet Mibs
Hello. I'm trying to upload a Fortigate MIB, but it keeps giving the below errors. Please advise: Error parsing MIB:FORTINET-FORTIGATE-MIB.mib Exception while loading MIB:Could not parse the file D:/ManageEngine/OpManager/./mibs/FORTINET-FORTIGATE-MIB.mib. Encountered "-" at line 7170, column 5. Was expecting a ModuleName and that should be in upper case or atleast in proper case Thank you. Miguel Silva
Opmanger Live Graph Freezes
live graph in all opmanager freezes suddenly and stop showing any more data, this issue could solved by restarting opmanager server, and it happend many time, I Need Help ?? and thank you. Opmanager version 11.3
Xerox Color 570
IS anyone out there using OpManager to monitor Xerox Printers, more specifically the Xerox Color 570. I'm looking to have OpManager alert on low toner and low drum life conditions.
Invalid Purchase Message
Today we upgraded Opmanager to release 11600 from 11500. Once the patch was installed and the server restarted we get a message on the top of the application to "Get Quote|Purchase" the product. This is strange considering the product has been purchased and we have a valid AMS until 10/25/16 12:00 AM. Waiting for your suggestion/fix to resolve the issue.
MIB Parsing error
Hi, I'm getting: Error parsing MIB:LOQ-MRCPv1Server-V1.my Exception while loading MIB:Could not parse the file D:/ManageEngine/OpManager/./mibs/LOQ-MRCPv1Server-V1.my. The error occured at the line no: 871 ,column: 25. 1. The keyword 'ACCESS' or 'MAX-ACCESS'may be missing. or 2. The keyword 'SEQUENCE OF' may be missing. or 3. The syntax with invalid subType construct. I did check the file for the missing keyword but could not find it. Also not sure about the line number listed, I believe it does
WLC 5508 CISCO
HI. We are monitoring a WLC 5508 CISCO and do not understand the meaning of the parameter: Associated mobile stations SumOf Instance Value Number What does mean this Number? and how this value is related to connected AP´s? We have LWAP´s connected to this WLC. Thanking you in advance. Attn. Roger Majo
Layer2 Maps, non cisco hardware
Hello! I have downloaded a free trial topomapper plus for research capabilities to build layer2 maps. Well, the problem is that it does not work for me ;( I have router - Ubiquiti EdgeRouter Lite and switch - extreme summit 400. On all devices I have enabled snmpv2, and lldp on router, but there is no switch visible on the map. And there are two links for the router on the map. Please advice. Thank you in advance.
How to Configure URL Monitor Notifications
Hello-- We just started using the URL monitor for our public websites. I added an existing notification profile that we use for other device monitoring, but when one of our URLs was unreachable, no notification email was sent. There don't seem to be any thresholds that can be set for the URL monitor, but when the site was showing as unreachable, you would think a notification would be sent. Ideas? Thanks, Stephen
Reset to nothing in OpManager
I have taken on a new position for a company and the previous installer of OpManager is out of date and LOTS of servers are no longer there and firewalls have been changed etc... OpManager hasn't been updated in almost 2 years. QUESTION: Instead of going through each server, port, firewall, etc.. and changing stuff - Is there a way to delete EVERYTHING and start from fresh!? Thank you for your help! -B
Business View Maps in API Client
Anyone else find that the Business View Maps in the API client are horrible? None of my lines representing a connection line up to the devices. OpManager also automatically turns curved lines into s-curve lines, and does not allow you to manipulate them. Am I stuck having to flip between the Old UI and the API Client when I want to view any business views?
Not able to get Serial Number for Cisco 2960X Switches
Hi, I had loaded CISCO-ENVMON-MIB , but still I am not able to see the Serial Number only for the Cisco 2960X Switches. Thanks, Ramesh
problem opManager interface counters
hi, we have have problems monitoring the interfaces with opmanager in 5 Cisco ASA's 2 x ASA 5510 IOS 8.4.6 3 x ASA 5580 IOS 8.4.4-1 we can monitor the CPU, Memory, Sessions Count with right SNMP v3 credentials, but in the inferfaces tab, we only see the interfaces but any information related to them (buffer errors, traffic statitiscs, etc...) I think all configuration of snmp is ok, and if I go to the MiB Browser I can obtain the values with the IF-MIB, anyone has any idea of what can we
URL Monitors in a Business View
Howdy I'd find it really handy to have the ability to add a URL Monitor in to a Business View. In our case we have BV's per customer and rather than showing them the status of the shared customer web server, I'd like to only show them the status and stats of their own URL. Could you please consider this in a future release? Cheers Nigel
Wont install on Oracle7/CentOS - PGSQL issue?
We currently have v11300 Essential edition running without issue on Suse Enterprise 11 SP3. I need to have this installed on Oracle 7 as we are migrating away from Suse. The latest version downloadble installs and runs fine, except it no longer supports ESXi, only vCenter which we do not use.We have OpManager to monitor 3 ESXi servers, so upgrading to the new version is a non-issue right now So far I have not been able get OpManager install successfully on either Oracle 7 or CentOS 7. So far the
OpManager 11 SQL Config issue
Hi, I'm trying to install and setup the MS SQL part, but its not allowing me.... can you please assist ? Do I need to setup ODBC connection ? create the DB before hand ? Open ports ?? SQL and OpManager are on the same box.
Report for Unmanaged Devices
I'd like to have a schedule report that goes out everyday that lists all the Un-managed Devices in a device type. We have 300 small branch offices that we monitor a CradlePoint router at. We monitor via SNMP the inside interface so that we know when the VPN is down. If a branch is being moved, down for upgrade or repairs our field team puts a ticket in to un-manage the device. I know these techs and they will just let a site remain unmanaged if that means they would get alerts and tickets. I need
CPU1 Percentage always 100%
Hi. i have a problem whit CPU percentage monitor on WMI monitor. The problem is that CPU1 percentage is alwais at 100% even if is not working. Here two screenshot: The problem is that when i look the monitor i see CPU1 + CPU2 / 2 I have removed and added the monitor but nothing change How i can fix this issue? Thanks! fulvio
Auto clearing of alarms
Hi all Is there a list somewhere that lists what type of alarms are cleared automatically? ie I've noticed that disk space, CPU alarms, URL availability do, but Process monitors that we have set up don't. Ta
ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY with firefox 45
Hi how can I solve the problem of ' error ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY ... after the last update of the firefox and chrome? Regards Leo
OID to Query the Serial Number for Cisco 2960X and 2960S
Someone please share OID to Query the Serial Number for Cisco 2960X and 2960S
OPMANAGER NOT DETECTING WINDOWS 2012 Core Properly
Hello, We are running Opmanager 11 and we are facing the following issues: SNMP , WMI are enabled on the Hyper-V HOST we have Windows 2012 Core that is not showing vms . The host is detected but vm are showing 0. Deleted it rediscovered it but same result. Also I noticed that If I add a hyper-V host using only WMI it detected many duplicated VMs? Can you please advise? Thank you.
Edit Exchange template
Hi, How can i edit the default exchange template in OpManager 9.1?
Mail server settings - TLS
Hello all, we're having an issue in configuring mail server settings using TLS. We want to use authenticated smtp server from office 365. The account is correct, below you can find my configuration: - server name: pod51014.outlook.com - port: 587 SSL ENABLED We're not allowed to use port 465 so I'm not able to test it. When I click on "Test Mail", I receive the error "Unable to connect to the mail server. Please check if the mail service is running on the specified port". How can I fix this? Thanks
Migrating opmanager and database from MS SQL 2008 to postgreSQL
Hi, We are moving servers from server 2008 to 2012, While this is happening we will be migrating our database to MS SQL 2012. Since OpManager does not support MS SQL 2012 I have decided to migrate the database to postgre SQL which comes bundled with the software. Could you tell me the proper procedure of migrating all of Opmanager services and databases. Regards,
ASR Hardware report is unavalble
dears, i have urgent problem. one of my important routers dosnt have any hardware sensor & Data in OPmanager. would you please help me. please find attach also.
failed Logins
We did some cleanup and added several devices to our OpManager last week. This triggered alot of error messages from ADAudit over the weekend (>700) as we monitor failed administrator logins. Alert Message: Login failure for User 'Administrator' in 'netmon01.westcanbulk.local'. Reason: 'Bad password'. Severity: Attention We did not add any new credentials so it would not be a bad password, but more likely a device is checked off to use a credential it can't accept. How do we trace this in OpManager
My Event log is filling up with: Got error 134 when reading table './opmanagerdb/topouserprops'
I assume a database repair is in order but want to confirm and get directions please.
OpManager installation on Ubuntu 14.04 Server 64-bit
I have installed Ubuntu 14.04 from ISO image ubuntu-14.04.3-server-amd64.iso and performed apt-get install build-essential and linux-headers. After that I have performed a console installation of ManageEngine_OpManager_64bit.bin --console but after restart, it does not start and no one entry service is created on /etc/init.d. Any one have any idea how to do it? Thanks! Best Regards, Eduardo COELHO
Opmanager - ASA FirePower - 2911 Router SNMP Not reachable
Hi, I am facing the issue, where the SNMP query is not working properly for the below scenario, OpManager --> ASA FirePower --> 2911 Router The device is adding but only i can see the availability and response time. But i am not able to see the other status. For the above scenario both the source and destination is allowed for Full Access in the ASA FirePower. What could be the issue? Anyone please advise. Whereas i have another 2911 Router which the scenario is like below is working without any
Find the Trap Engine ID in the OpManager Server
Hi, How to find the Trap Engine ID in the OpManager Server to Configure the Web Sense Trap Receiver. Thanks, Ramesh
Web Service Down false alarm and non-functioning dials
I have a VM that is properly running DesktopCentral but OpManager insists its web service is down, when it isn't. Also, I have CPU, Memory and Network performance monitors working and collecting data, but the dials are all blank. Any suggestions?
Radius support in OpManager
Hi, I would like to know if the OpManager will ever support login with radius? Thank you, Robert
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