Availability showing at 0%
Hello. I have a Dell Sonicwall firewall that was imported yesterday. All other graphs seem to be working as does ping. We just upgraded to OpManager V12. What's interesting is that the availability is working on our V11.6 server. Any ideas as how to get this resolved? Thanks, Jesse
Unable to Monitor vCentre after upgrade to Build 11600
Hi After upgrading to 11600 we are unable to monitor the VMWare environment or to add the vCentre Server as we get an error message that it is already in OpManager. Any one have a solution to this? Regards
Ip camera OpManager v12
Hello, Is it possible to add a camera in OpManager v12? In version 11500 this is possible. Thanks in advance. Fares Daouadi
Add a new vendor (not category)
Hi, OpManager uses a three-tiered approach in classifying the devices: Vendor Category Type As users, we can assign a custom type in the form of a template - still there are a few monitors statically derived from the Vendor (eg. Dell) and Category (eg. Server). From the interface you can add a new Category (like "Environmental Montors" derived from UPS) and of course you can create a template to fine-grain a set of devices. My question is - how can you create a new Vendor? For instance, we're installing
Switch between API and old UI Client.
When a user switches from the new Api to the Old UI, they cannot get back to API client. The 'jump to' is missing for the users. How can they switch back to the new API client?
Integrating Analytics Plus with OpManager for IT Operational Analytics
Palo Alto monitoring
Good day! Quick question: When you will be adding Palo Alto firewalls to your recognised devices and NCM integration? This was missing from v11 already, just curious if it's in the pipeline or not. Regards, Mat
Windows Firewall monitoring
Hi, We want to monitor a windows firewall when this get an off status with OPManager, what is the best way do to this? Regards.
Adding VMware host issue
Hi, I have an issue when i try to add VMware ESX Host and after adding the configuration of VMware HTTPS credentials, the status bar stuck on 0% and no response after that.. What i have to do Thanks, SAM
Opmanager upgrade
I am not going to point my frustration here, but how are you compensate your customers that can not upgrade from 11.6 to 12? Also your communication to your customers is beyond any level, i am only receiving mail about your new product and how great they are, but not any communication about the upgrade to version 12.
E2005: Not able to retrieve complete data from the MIB.
I want to add FortiGate device on Bandwidth Monitor, but get the error message . E2005: Not able to retrieve complete data from the MIB. how can I fix it.
Event Log Templates
Is it possible to bulk upload event log templates. We have identified around 200 event log messages that we would like to assign to certain assets (OpManager ver 11.6). It is a very onerous process to do it manually. Thank you Bob
Connect to the OpManager DB remotely (PGSQL)
Hi, I need to connect to the OpManager PGSQL DB from a remote server. Could you tell me how I can do that? Is the connection from external server permitted? What is the DB name? (it should be OpManager DB) What is the port? What is the username/password? Is it possible to have the DB ER schema of the release 11.6? Thanks, Roberto.
Question regarding Notification Profiles
Hi I want to notify one person inside working hours and another person outside working hours and in weekends. I can do that, but it takes 4 notification profiles as I see it. One from 00 to 07:59 on workdays, one from 08:00 to 15:59 on workdays, one from 16:00 to 23:59 on workdays and one for the weekend. My question is: Is there any other more simple way to do this? :-) I'm on Opmanager build 11600 Best Regards Claus
Agent for log file monitoring in LINUX
Hi, I am using Opmanager Agent to monitor application logs on Windows servers it works great. But i also wanted to use the same feature in LINUX server. How can i do that please suggest me Thanx&Regards, Jammy
NEW API - Outage History
Hi, The option to add the reason for an outage was removed from the new interface? I can't find on new interface. I use it alot in my reports. Thanks for your help. Regards, Bruno Lorensi
Widgets or reports for Vmware datastore with most usage
Hello. I use the widget and report for "Volumes with most disk usage" frequently, and I would like to have a similar report for Vmware datastores. I know that I can go to each vcenter server and look at them there, but no widgets exist, and it would be handy to see free or used space in percentages. Is this available? I am running the latest service pack for Opmanager 11.6.
Unknown type for discovered VMs
Hi - when I add a vCenter virtual appliance to perform an automated VM monitoring, the VMs are correctly added to OpManager - but the discovered VMs are of type "Unknown". I have created a set of templates that via SNMP that correctly recognize each host (tested with the VMs IPs) and monitor a different subset of metrics, but I can't find a way to automatically associate the SNMP credentials to the automatically discovered VMs. The only workaround I found so far is manually re-discover the VMs adding
Custom oid counter
Gents, Can you please explain, what does mean this expression: oid="((.1.3.6.1.4.1.789.1.5.4.1.16<32) | (.1.3.6.1.4.1.789.1.5.4.1.17:4294967295))*1024" What do mean operations: "<32" "|" ":4294967295" -- divide by 4Mb ? Where to see all possible math operations for oids ? Sorry if my question is silly ) Thanks
Advanced Analytics for OpManager
Hello there! We are proud to announce that Analytics Plus is generally available now, and this power-packed version now has a host of new features. In addition to ITSM analytics (based on ServiceDesk Plus and ServiceDesk Plus MSP), the product now extends self-service analytics to ManageEngine's IT Operations and Support suite. Highlights of the GA release include: Integration with Applications Manager and OpManager, with out-of the box reports and dashboards using operational data, pulled
REST API - Essential Edition
Hi, We have the Essential Edition and was wondering why some REST API's are working and others are not? We were informed that all should work. Here is a sample of a failed one: curl -X POST "http://opmanager:8060/api/json/device/ConfigureSuppressAlarm?apiKey=XXXXXXXXXXXXXXXX&name=sonar&suppressInterval=3600000" {"error":{"message":"Internal Server Error while processing this request.","code":5000}} Thanks
Talk ITOM: Free training on OpManager | August
A completely free, 2-part webinar series that will help you get hands-on with the different modules of OpManager. Attend the complete series to optimise your network operations. Register just once to enroll in the 2 parts, scheduled for the 17th, and 24th of August in two different time zones. We'll send you separate links to join the sessions before the scheduled date. Part 1: Getting started with OpManager Agenda: - Network Management Plan. - Discovery and Classification.
Unable to Register Probe to Central Server v12.1
I cannot seem to get a probe registered back to the central server. I have tried installing the probe in both 64 & 32 bit mode with the same error that: Probe Registration Failed. Central Server http://X.X.X.X:443could be down Would you like to Continue? I am using a windows 10 professional OS which everything seems to install correctly including the windows service. If i open a browser and go to mentioned address the central server login page comes right up on
Issue command after SSH login
Hello, I'm new to OpManager and trying to get the hang of it for my company. But I ran into one problem: I need to issue a command after a ssh connection is established, but I'm not able to find any option for this. I thought at first that configlets might be able to run after login, but as far as I see this isn't the case. Is there any option in OpManager for this? Thanks for the effort, Greets, philland
OpManager side frame reports "Network not reachable"
Been having this problem for a while. The side frame on OpManager posts an error. Traceroute show the URL of http://manageengine.adventnet.com/manageengine-ad.html?RequestId is not reachable C:\Users\dad>tracert manageengine.adventnet.com Tracing route to manageengine.adventnet.com [74.201.113.101] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms mchousertr1.mchouse.local [192.168.100.1] 2 54 ms 103 ms 1 ms 192.168.1.254 3 45 ms 33 ms 172 ms 162-197-24-1.lightspeed.austtx.sbcglobal.net
Where to set the variable ${filename} required to use a script in OpManager
Hi all, I need to manipulate some OIDs and hence I'm preparing a script in powershell. I correctly expressed the executable path and name in the way PATH\${filename}.ps1 but when I test it OpManagers complains that PATH\OpManager_903_1463997551056.ps1does not exist. Moreover that string changes everytime and my understanding its value is derived on-the-fly because the variable ${filename} is not initialized. I thought filename would be taken from the name of the script. So my question is: how can
August 2016 Update Rollup KB3179574 jumps java CPU usage
Applied KB3179574 on 8/17 to the OPManager server. CPU usage increased dramatically for java.exe afterwards. See chart below. This condition survives a reboot. CPU seems to now run at about an average of 28%. The chart clearly shows that the normal CPU usage was about 3% prior to KB3179574 being applied.
Upgrading instructions from v11600 to 12.1
Is there any instructions for upgrading from 11600 to 12.1?
File Monitor Does Not Create Alamrs
Hello, I would like to setup OpManager to monitor several backup file logs by using the file monitors. I would like for them to notify us when a backup log indicates that it has detected an error, or a warning. I believe I will need at minimum - two file monitors per system to complete this. While this seems very straight forward and simple - I have not been able to complete this today and its been driving me crazy. The backup files when generated are .xml files. I'm not sure if the "File monitor"
Not all VMs being monitored
I have a new install of VM Manager Plus. It discovered the vcenter server and everything seems to be working except not all of the VMs are being monitored. In the vcenter section my server says that there are 18 total VMs and 8 monitored VMs. Most of the missing VMs are powered on and listed in the virtual machine list under the vcenter server but there is no status on them and I can't select them. Also they don't show up in the dashboard summary. How do I get all of the VMs to be monitored? Thanks.
Change color of traffic graph? (11400)
We just installed SP11400 and now all the icons and graphs for network bandwidth are all working and the API client seems polished. So thank you for that! The main reason we use OpManager is that we have a monitor that we have mounted on a wall to display a dashboard of our critical systems for the executives to walk up and see the system/network status. Now the issue is that the bandwidth graphs are working I switched that monitor to the beautiful API client, and when I came in the next morning,
Disk Write Latency counters
Hi. I have Hyper-V servers and I use FC to connect storage (i have 3 CSV luns ). When I started monitoring Hyper-V in Opmanager i received many alarms: Disk Write Latency is 4762 Disk Write Latency (Millisecond), threshold value for this monitor is 50 Disk Write Latency (Millisecond). Can you explain me, how i can investigate which object generate high Disk Write Latency ???
Manually move server back to "Server"
When I add a new server, it automatically put it under "Virtualization", any way to put it back under "Server"?
Opmanager 12.1 discovery doesn't let me see the progress and choose which device import
Hi, with OpManager 11, I was able to see the discovery process and understand what didn't work and when it finished. Most of all I was able to choose which device import and which not. With OpManager 12.1, the discovery is completely out of control: I cannot know when it finish and I cannot choose which device I would like to add or not. The software add ALL the ICMP reacheable devices no matter if they are simple PCs or switches. Am I doing something wrong? Is that a bug or simply this release is
Need to Move OpManager on Another Server
Hi Team, I need to our OpManager Software to our New Server, Is there any procedure to do that. Please Guide me on this. Thanks in advance Muthusamy K
OPM Download Version 11600
Hi Team! I am looking to download OpManager Enterprise Edition for version 11.6 Build 11600. I could see the Service Pack is available however i want application full download link to download the application for new installation. Thank you, Rohit Pol Amicus ITS
Can't change threshold in Hyper-v device template
Hi! I have a problem. I can't change threshold in Hyper-v device template. I open Modify Device Template, found HyperVServer, change Disk Write Latency to 0 and push SAVE, then push Update. But anything happens..Disk Write Latency was returned to 50- 40 threshold . ver. Opmanager 11600
Probe and central comunication problem
Hi, I have the opmanager enterprise edition. One of my probes has a problem with Windows installation and for this reason I migrete it in another probe server. The procedure followed, it's the following: 1 - backup postgred probe db 2 - delete probe record in the central opmanager 3 - installation new probe in new server (and registration in the central opamnager) 4 - shutdown probe service e restore postgress DB 5 - start probe service The probe configuration was correctly restored (in the probe
Inconsistent device naming
Hello, I noticed some devices are displayed with FQDN and some are not. I confirmed it's not DNS issue because under Device Details > DNS name I can see the device's FQDN. What could be the cause and will it create duplicate records if I update the "DeviceName" field using bulk import for those displayed without FQDN?
Maximum record in DB of Opmanager
Hi Supporter, I known maximum record in event table of MySQL is 1.500.000 entries, and PGSQL is.....? Thanks.
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