Problem OPmanger Authentication
Dears I have a problem in OPmanger that i can't login through webpage anymore it prompt the username and password page , when i tries to login it just hang , plus i got no report through mail since the problem which mean the services is not running any more, i restarted the server many times and the problem still exist.
Interfaces on maps
It would be very useful to add interfaces on maps (not just devices).
Hyper V Host detect as server category
Hi, I manually add my Hyper V Host by using IP address into Opmanage but it category it as server. How can i change this? i try remove/delete from Server Category but still back to server category when add in Add HyperV Host.
SSL Integration is Poor
SSL integration between OpManager products is weak. When will you be rolling out a means by which we can merely apply our existing certifications to the products without having to download third-party apps to do so?
Copy 'admin' User Environment/Profile
I have configured the OpManager environment for the default local 'admin' user. This configuration includes the creation of a custom dashboard that I want to use as the default for the admin staff. I now want to 'copy' this environment/profile to Windows Domain administrators, but have not located a simple way of accomplishing this.
OPmanger Stop responding
Dears i've an issue with Opmanger , t stoped responding , it prompet the username and password webpage and whenm i try to login it just don't respond and hang , it also stopped sending Emails to me since this problem occured .
How to rename site in Opmamage DE certal server
Hi, We have created a name for site, we want to change the name, But we don't delete site and reinstall probe server. How to rename site ? Thanks! Caijun
Remove exchange
Hi, Added a server as exchange, so we now want to take it as exchage, how do I take that monitors exchange server? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
How do you determine the monitoring interval of a Hyper-V server?
There is no polling or monitoring interval settings like there is on a standard server. How do you see the interval and modify it if needed?
Can someone please explain to me why and when I would use an agent on server?
The only thing I can notice about its usefulness is when the server gets rebooted I get an immediate notification. Are there any other benefits to using the agent?
Windows Server 2012 Hyper V
Hi, I have two server with 2012 STD 64bits. Both install hyper-v manager and both have 1 virtual machine. The problem i facing is when i add in the Host A, it only capture 1 virtual and 1 replica virtual. While in Host B, it does not show any virtual machine. Both virtual machine and replica virtual machine using same IP address. Host A Host B Virtual Machine A - power on Virtual
OpManager reopening closed SD+ tickets
Hi Why does OpManager reopen old and closed SD+ tickets when an alarm triggers a "Log at Ticket" notification profile? Example: A month ago a disk freespace alarm was triggered and a new ticket/request was generated in SD+. This issue was then resolved and the request was auto-closed. Then today the same treshold is broken and what happens. OpManager reopens the old request and changes (not appends) the original ticket description. This ticket then, as it's a month old goes directly into breach
Ubiquiti AirOS mib
hello, I'm having trouble finding the MIBs for the device Ubiquiti Airos any tips on where to find?
PROBLENS IN CLI - VERSION 9410
Dear good day. I can not add monitors processes in linux, credentials pass, but when trying to add the process to zip up screen. version 9410
question for opmanager 94500 version.
q1: how to change opmanager's max memory? use ChangeMemorySize.bat? i don't know how to use it. q2: if i want to change opmanager msssql2008R2 DB name and sa account pass , what should i do ? q3: how can opmanager to monitor single cpu core 's usage ? like cpu3 q4: how can opmanager to monitor windows service , like File Resource Manager when it used cpu or memory resource > 90% then alert? usually the service is working , but used resource too high~ so i want to monitor this.
Notification method other than Email or SMS
Hi, Email is not a preferred option for the delivery of notifications in my environment. I'd like to create an XML file instead for each notification raised. I'm guessing that the Alarm Notification could be a script of some sort. Has someone already come across a similar and what would be the best approach to take ?
No backup?
How is it that this product does not offer any back up solution other than the batch files included in the bin folder? How hard wold it be to take the code from service desk plus and make a real functioning backup job in the UI? come on guys... Here comes "its on the road map"..... yea I hear that about everything here... sick of it really.
Unable to start OpUtils in Linux
Greetings! I have installed OpUtils on CentOS 6.3 following the instructions available here for the bin file and the missing libraries. When I try to run ./startOpUtils.sh I get the error below. I have attached a system profile. Thanks for your help in advance. System: [root@hoover bin]# lsb_release -a LSB Version: :core-4.0-amd64:core-4.0-noarch:graphics-4.0-amd64:graphics-4.0-noarch:printing-4.0-amd64:printing-4.0-noarch Distributor ID: CentOS Description: CentOS release 6.3 (Final) Release:
CCTV View auto login after 9410 upgrade
Upgrade went great, we added domain, enabled domain users, and are able to logon with domain credentials just fine.. We have several CCTVs that autologon Using format below. Since enabling domain authentication, autologin does not work. http://opmanager.server/customDashboard.do?methodCall=showCCTVDashboard&cctvID=2&firstTime=true&reqUserName=username&reqPassword=password What additional line argument do i need to login with domain credentials or local credentials Opened a support Request
Unmanager services
Dear goodnight. Is there any way to just let the alarm unmanager. Example: in case of server maintenance process or service be alerted unmanager this period, instead of the entire server. It would be important for the generation of indicators, which could make it show only the service in maintenance than the entire server. Thank you.
Auto or scheduled discovery
Hi there, We are using latest OpManager build 9410 but I can’t seem to find an option for auto discovery of devices. OpManager monitors, among other things, our workstations and we have changes on the network where PCs get added or removed. Is there any option that would allow us to have new PCs on the network automatically added to the OpManager under the Workstations template? Or any option we could schedule a periodical discovery on our Workstations subnet? Thanks, Nick.
BackupDB.bat not creating .ZIP file as expected in 9410
When running the BackupDB.bat in version 9410 it creates the 'temp' folder and contents but does not zip it up and clean up the temp folder as it did in 9200. Is this a know issue and if so is there a workaround? I need this working to meet a requirement for scheduled backups and all was working fine in 9200. Thanks!
I keep getting disk latency e-mail alerts and they clear immediately?
The message reads: Disk Read Latency is 10822 Disk Read Latency (Millisecond), threshold value for this monitor is 50 Disk Read Latency (Millisecond) However about 5 seconds later I get another e-mail to say the error has cleared. I get these around every 5 mins and it's very annoying. I can't set the limit much higher and I need to know what the error is. Thanks.
Intergration with Service desk
Looking at the trial versions of the OpManager and ServiceDesk. There seems to be some connection between the two products yet there isn't. How can we assign a ticket to a technician for say printer issues and a different tech for server issues? There is a pull down option on the "Configure Profile Details" page but you cannot select anything for Technician, Category or Priority, it states "choose a value" but the is nothing to choose from. How do we make this happen?
Remove all default device templates in Opmanager
Hi guys, I see that OpManager comes with 650 default device templates. Is there a way that I can remove all of these and then start over with my own device tempaltes? There is the option to delete them individually, this will take some time and I would prefer a one click method that can do this. Thanks~!
Cisco Call Manager & Voice Router
Hi, I want to monitor how many calls are active on our Cisco 2811 Voice Router (connected to Call Manager), so I can see whether we need more ISDN Lines or not. How can I do this? Thanks Paul
Checkpoint Firewall Power-1 9070 Series template
Hello, Need help with a device template for this firewall. I imported the mib, but the device shows up as .1.3.6.1.4.1.8072.3.2.10 (Linux). How to get cpu/mem and active connections for this? Thanks.
How to monitor SMS applications??
Dears, i need to monitor my SMS queue , and the success and failure of sent messages, and the delivery status to recipients. i have EasiSMS as my SMS application and i'm already monitoring it from the hardware and windows side, but i need to monitor the application itself. anyone knows how to do this??????? Many thanks in advance.
Wrong TimeZone and Problem in Downtime Scheduler
Hi, I have two problems in my OpManager (version 9410): 1. The time of OpManager is correct, but the alarms appear with a different time zone. Can I follow this steps? http://support.opmanager.com/sd/AddSolution.sd?solID=25204 2. Another problem is that the devices not returned from Downtime Scheduler. -- Below are some pictures -- How can I solve this problem? Regards, Bruno Lorensi
Suppressing alerts at specific times of the day/night?
Hi guys. We have a number of scheduled jobs running, such as backups from site A to site B at certain hours of the morning and each time they run, they generate alerts from the various switch ports that the devices are connected to and the interfaces on the devices themselves (i.e. the database server & the backup server). These are simply the thresholds being exceeded, as say the interface is pushing 800 Mbps while the backups run and the threshold is set to 250 Mbps. Whilst ordinarily, we'd like
Interface Templates
Hi, I have just noticed that if i change the thresholds of a specific interface from Admin \ Interface Templates all interfaces of that type on all devices are becoming managed. This has created a big problem as i made a change on Ethernet (type 6), so in some minutes i received hundreds of alarms from ports that were not managed before - as used by users. I have solved it going switch by switch and router by router (i have more then 100 equipments) and i have un-manage all interfaces apart infrastructure
Wrong Notes in the Admin \ Discovered Devices
Hi, I have just noticed a contradiction in the the window of discovering new devices: if a new device is discovered it has the "+" sign next to it (which is fine) but: the note of that "+" is that highlighted devices are already present - which is not true; in the same time time for the same device (new) it is selected by default - as in the note (blue) - which is correct; Thanks and Regards, Razvan Despa
Opmanager 9450 (PostGres) Unusably Slow !!
We are running the above and cannot use it , it is just unusably slow. We have it running on a windows 2008 R2 virtual server with 16Gb ram and 2 Virtual CPU's (2 cores per socket) We have tried logging this with support under Request ID :##4550657##, but not not heard a thing from them !. Anybody else have this problem ? Scott.
Can you Suppress specific Event ID Alerts?
We have an Exchange 2010 Server that's driving me nuts with the Event ID 1040 relating to ActiveSync heartbeats. None of our users are complaining about their remote devices and I've conferred with another Exchange Engineer and he said we can just ignore those, but I keep getting an e-mail alert every 30 minutes or so. Is there any way to tell OpManager not to send alerts for specific Event IDs?
Inventory details for Netapp not showing
Hi, I have configured my Netapp device in Opmanager. I am not able to see the inventory details but CPU and Volume I am able to see. refer attachment. pls let me know how to rectify this. Sam.
Exchange Active User Count
Has anyone come across the exchange active user count being way out? Mine are showing (currently) over 2000 active users but I only have 500 spilt between 2 servers? Very perplexing...
Any Ideas why Opman 9.4 freezes up on Maps Tab
Any Ideas ?? Whenever clicking onto MAPS tab, the default view (all devices) never loads. the entire Opman instance becomes "frozen" (can't login from another session or use browser tabs) until application services are re-started. this install only has 153 devices so far, the server itself is not reporting any performance issues and is normal and responsive even when Opman is hung. Opman 9.4 is installed on 2008R2 12GB RAM 4-2.3 GHz CPU using the included postrgres DB (current size is 16 GB which
Couldn't resolve these MibNodes
Hello im getting this error while trying to read a mib file Error parsing MIB:FW0000020A.MIB Exception while loading MIB:Could not parse the file C:/PROGRA~1/MANAGE~1/OPMANA~1/./mibs/FW0000020A.MIB. Couldn't resolve these MibNodes : { snmp } How can i fix this Regards
Manual Device addition
We have a number of switches that currently reside in private network space and is not accessible from our host running OpUtils. Is there a way for us to manually add devices to OpUtils so that we can use it for inventory purposes and to hold the switch config files?
Dashboards - Auto Rotating
Hi, I have setup a series of Dashboards and I would like to setup a few screens in our office for monitoring systems. Is there a way to have a series of dashboards that rotate round so we can keep an eye on things? Or is there a better way to do it? Thanks Paul
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