Scheduled Reports and Time Change
Here in the U.S. Central Time Zone the time advanced one hour because of Daylight Savings. And now my 7a.m. reports are showing scheduled for 8a.m. In the Scheduled Reports screen under the "Schedule Description" column it still shows 7a.m. for all of my reports. But if I edit each schedule it shows 8a.m. as the start time. I am not sure if this is an issue with the database not recognizing the time change. I have rebooted the server and still no change. OpManager 11100 on CentOS Linux 6.5 x86_64
MS SQL server sizing and information
I'm trying to get iniformation to my SQL DBA about what to expect when running OpManager with a back end DB on his SQL cluster. He had a few questions that I'm having trouble finding answers to... 1. How much storage is expected to be used by the back end database on a per monitored device basis? 2. Does the central server and probe(s) know how to communicate to a mirrored cluster? Does is it aware of how to talk to the cluster especially when the cluster is in a failed over state? Is that dependent
Buffalo Tech Mib Error: Couldn't resolve these MibNodes : { buffalo }
Having trouble loading this MIB. It is attached. Thanks, Kris
Hyper-V Guest is not discovered correctly in 11200
We have a Windows hypervisor host running 2008r2 on which we have configured a guest server running 2003. When Opmanger (11200) discovers that server it does not discover it as a vitual device but as a server. I've tried: Rediscovering Deleting the device and rediscovering Deleting the device and adding it as HyperV host and none of those options work. It also seems that we're having some problem displaying views in a timely fashion. For example, an all device view (for 81 devices) takes 5+ minutes to
SQL Reporting
Is there a way to create SQL reports to pull data from the hourly or daily tables? The problem I have is with the date being appended to the table name, it makes it impossible to setup a scheduled report to run in SRSS since the query would change each day to reflect the new table name.
Report graphs too small, can't resize to see details
I'm trying to get a report for number of active users per hour on Exchange for last week over a 5 day period. But the graph is far too small, and I don't see a way to expand it to see hourly (or even daily) data. And when I export it to PDF, it looks exactly the same. The polling of that monitor is 15 minutes, so how can I make this report larger and more detailed? (Attached screenshot of report)
Email issue alret
HI Support, I am having problem with email alerting.There is no problem with mail server setting, i received a test mail. But cannot configure the email notification. Here is the screen shot. The error message is "java.net.SocketTimeoutException". Many thanks,
Counter32 to absolute value
Greetings, I'm trying to get the total amount of printed pages into a graph on the website. The type of value returned using MibBrowser is Counter32. When I use the "Pages printed" monitor, it doesn't display any data. When I test the monitor I get a value of 0. In MibBrowser it's 60124. Is there any way to get this value into OpManager? Thanks, Niko
OpManager Database size
I'm trying to prep my Systems group for the installation of OpManager Enterprise, and I need to know how much space that the tool expects to utilize on an external MS SQL server. Is there a sizing guide and or database prep guide so I can have that ready when I go to deploy the system?
Multiple threshold for VM guests
Hi, Is there a way to configure multiple thresholds in a bulk for VM guests? Or to bulk change the default thresholds for the VM hosts that monitors the CPU, Memory, etc. of the guests?
Script variables in Custom Script
I have created a custom script for the script monitoring feature in OpManager 11100 . In this script I have a variable which is set. I was under the impression that we could enter this variable in the message field so that the email alert will show the variables contents. This does not work. Is there a way to have script gathered data in the alert email?
Disable Specific Service Monitors
Hello, We have a couple of servers with SQl Express installed and in the SQL Template it looks for the SQL Agent and since teh Agent does not work in SQL Express we keep getting alerts. How do we disable this and other specifc windows service monitors that come in templates? TIA, Jim
Ping reponse time
Hi, I would like to increase the ping response time threshold. we have some remote sites where ping response times are quite high and opmanger reports the device as being down when it is not. could someone point me in the rite direction thanks Russ
OpManager 11100 - SNMP Trap Text Truncated
Many traps are truncated in the alert viewer and within the unsolicited traps log. I am using PostgreSQL.
changing "Consecutive Times" for a (tcp) service for all devices
Hi @ all, I want to change the "Consecutive Time" of a (tcp) service which is applied to all my windows devices. I changed this setting at the service template and associated the template to all devices, where the service was associated. But this does not work. I won't delete the service at all devices and add it manually. So, how to do this?
Windows services by availability
I have a strange issue with OM. On the Server tab, it is reporting a few machines and services as being down, but they are definitely up. Even stranger, is the percentage, -100%? Any ideas?
Start Netflow plugin
We're running opmanager 10 with the netflow plugin but I can't get the netflow plugin to start. I've restart the opmanager service but the netflox page does not come up. How does one start the netflow plugin service? There is not a windows service for it
Notifications triggered outside of time windows
Hello, I've setup opman to monitor one of my exe processes (under process monitors). On this server I have two notification profiles, one "business hours (8-17)" and one for "24/7". The business hours profile is setup to send alerts for the .exe, and the 24/7 profile is setup only for certain HW faults. Still, every morning (before 8) my .exe shows as down even though it is not set to be monitored untill 08:00. Is there somewhere else I need to configure monitoring time for the process monitors I
Transient port
Hi IPM SPM display all subnets (IP Address) after scan as transient but the most IP Address are used the IPM SPM is installed on OPMANAGER PROBE (LINUX SERVER) Regards Ahmed
Mimimum Rights for WMI credentials
Hi, I need to ask what is the minimum user rights needed for the credentails that is used to discover windows servers using WMI . because some customer does not want to use domain admin rights. also I need to as if the username/password information is stored encrypted in the database or in plain text My best regrads
Setting USB modem
I got error when configure SMS server setting. My system: O.S. RedHat Enterprise Linus 6.5 (santiago) x86_64 OpManager build number 11100 evaluation license lsusb output: Bus 004 Device 003: ID 12d1:1001 Huawei Technologies Co., Ltd. E169/E620/E800 HSDPA Modem device file for usb modem: /dev/ttyUSB0 error: RXTX Warning: Removing stale lock file. /var/lock/LCK..ttyUSB0 # # An unexpected error has been detected by Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007fb813cf65da, pid=30929,
Opmanager Login - Remember Password, I would like this to NOT be checked by default
Hi we do not want passwords of any website to be cached on a users computer. Having to always uncheck it when I open opmanager in a web browser is annoying, and further, I would like to remove the "save password" option from the opmanager login on our install. Can you remove this from being the default option? I'm not asking you to remove the option, just not have it always checked by default. Security should not be the more difficult choice. Thank you
VMWare 5/5.5 guest name
Hi all, Anyone have any idea why my VMWare guest names are changing to something like this "%2fvmfs%2fvolumes%2f4f5941d4-77222e16-557b-984be1050848%2fCTX3%2fCTX3.vmx" after being vmotioned by DRS or HA? We are running vSphere 5.5, but it also occurred in vSphere 5. Opmanager 11100. I can change the names back and have done several times, but once a machine is vmotioned the name changes back again. Thanks DB
Avaya ERS Platform SNMP query for Memory Utilization from Free Memory Percentage
The Avaya ERS platform provides % free memory from oid ".1.3.6.1.4.1.45.1.6.3.8.1.1.9", this value will return 98, or whatever the percentage of free memory is. I can't figure out how to go from free memory to memory utilization. I would do (100-.1.3.6.1.4.1.45.1.6.3.8.1.1.9) but the query doesn't respond - it appears that OpManager requires oid first. Using (.1.3.6.1.4.1.45.1.6.3.8.1.1.9-100) also doesn't respond - it appears OpManager doesn't like negative values 98 - 100 = -2. How do I enter this?
Monitoring Azure VMs
Is it possible to monitor Azure VMs from an on premesis OpManager? Since the VM IPs in Azure are dynamic can you use hostnames? e.g myserver.cloudapp.net
At A Glance Reports for Multiple Devices
Is there any way to make the "At A Glance" report contain multiple servers? My Manager has asked for a way to monitor all of our SharePoint servers in a single report, instead of having to manually compile 4 reports in to one. But, at the same time, he wants to be able to see the graphs for each server's performance. Is there any way to customize the "At A Glance" reports? Or can a regular report have graphs added to it? I have tried creating a regular CPU report, but it does not show the graphs,
Problem Interface
Hi We have an interface that is not collecting data. Even doing one rediscover it continues without logging collection. Inform would know why? Regards,
Can't clear alarms
Hi I'm running version 11200 and this morning I have come in and I can't clear any alarms. When I select an alarm and hit clear I get the message that the alarm has cleared but it is still on the screen. This is happening on any PC that I try. Also can't delete or acknowledge. I'm using MS SQL 10.50.2500.0 in a 2 node cluster which is working fine. Thanks.
Connecting to ServiceDesk Plus
Hi I'm trying to configure a Notification Profile to log a ticket in SDP. However when I try to add one I get a message that OpManager is unable to fetch values from ServiceDesk Plus. I have checked that the connection is working and it tests successfully. I have been through and removed a couple of special characters that had been added in some categories but I'm still not able to add this profile. Is there a way I can check to see what it doesn't like? I already have some alerts setup so it does
Error Upgrade 11200
Error Upgrade 11200 When performing the upgrade I received the following error message: "Unable to execute database queries you may not have permission or the administrator full control accessory to. 'C: \ OpManager' directory to install the upgrade pack. I am using the system administrator user. What is the problem? In other updates that did not happen. Regards,
Disk volume utilization monitoring
Hi all, We have multiple windows servers that have multiple disk attach to the same windows volume (5 physical disks under G:/ partition). we would like to monitor this, do you know if this is possible? Regards, Victor
Barracuda Spam and SNMP
I noticed that opmanager has a template for the Barracuda Spam Firewall 400, but when I scan my Barracuda, it is registering as "net-snmp" as the vendor instead of associating the Barracuda template. When I manually edit the device and choose Barracuda > Firewall > Barracuda Spam 400, a few of the parameters such as CPU utilization and memory utilization work, but other things like "InBound Mail Queues" and "Used Disk Space" do not. Here are the contents of the MIB file that is stored on the Barracuda:
Monitor Raid controller on HP DL 380 G6
Hi, How can I monitor Raid controller on HP DL 380 G6. in other term how can I add a hardware health monitoring to Hp servers?
Rogue detection Wireless
Hi I want to test unknown host meaning host no authorized in my Local Area Network connect with Wifii so i verify in Oputils Rogue tool it ca detect the MAC adress and IP adresse but the connected switch is unknown is it possible to resolve this issue to display the type of switch connected Regards Ahmed
disk usage report
When i run the disk usage report on our linux server it shows several diffrent .lzm files, and not the disk in full. Is there a fix for this?
Manage DHCP Servers using OpUtils - Beta
We are happy to announce the availability of the beta version to manage your DHCP Servers using OpUtils. Supported DHCP Servers Microsoft DHCP Server 2003 Microsoft DHCP Server 2008 Feature Highlights Add all your DHCP Servers and monitor the details of IP Scopes like Total IP Addresses Leased IP Addresses Available IP Addresses Reserved IP Addresses Alert Notifications when the Leased IP Addresses in a scope reaches a specified limit The beta version can be downloaded from here. Note: It is recommended
iPad App
I downloaded the new iPad app and updated my system. Few things: 1) It looks very nice. smooth and relatively easy to move through. 2) Does not seem to support Active Directory log ins. Either I'm doing something wrong it it doesn't support it. 3) $50 to make the app useful!? Too much. While like many I prefer free stuff, I would give it great consideration for $20, but $50 should come with some lube.
Opmanager problem with user after logging
Hello, I've tried Opmanager version 10.2 for my enterprise environment. All my users have problem when they login to their local or domain users. It is the same problem since trying both below scenario separately: First I make several business views with different device accessibility and then 1. Add users in opmanager as local user with read only access to only the selected business views. 2. Add users in opmanager as AD user with read only access to only the selected business views. All created
(Script) opmail.sh Batch Report Mailer for merging Reports into one email(OpManager Linux Only)
Hello all. I have created a script for OpManager on Linux that will gather all of today's reports and email them to a list of users. The script currently has 2 Job types and more may be added easily by the user. It has an option to rename Custom Reports so that they include the client hostname in the PDF file name. Requirements: 1.) The script requires "mutt" to be installed since this is how it send the emails. 2.) Opmanager needs to be installed in /opt/ManageEngine/OpManager/ 3.) The script uses
AIX CPU Hardware Thread Contexts.xml
Description: Capture the percentage utilization of the Virtualized CPU threads. This will help if user is looking for how many threads a heavy process is using. Confirmed working on AIX 7.1 . 3/18/2014 I have updated the command to account for wrapped lines in the mpstat output. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE properties SYSTEM "http://java.sun.com/dtd/properties.dtd"> <properties> <entry key="thresholdEnabled">false</entry> <entry key="executeFrom">1</entry> <entry key="interval">5</entry>
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