Withdrawing Servlet APIs for Asset Management

Dear users,

This announcement is to inform you that we will be withdrawing the support for Servlet API operations for Asset Management from one of the upcoming service packs.

You can now use CMDB APIs which is more advanced to perform operations like adding, updating and deleting assets. You can try our CMDB APIs from Admin > General > API > Documentation > CMDB.

The support for Servlet APIs is expected to be withdrawn from the build 11119 for ServiceDesk Plus and 6713 for Asset Explorer. In case you have any scripts that work based on Servlet APIs, we request you to update the scripts with CMDB APIs.

Should you need any further information, please post it here or write to support@servicedeskplus.com.

Thank you

Regards,

Dinesh Bhaskaran

ServiceDesk Plus and Asset Explorer