[Term of the Day]: ITOM
Term of the Day
“IT Operations Management”
Definition — What is ITOM and why do you need it?
IT has become the backbone of all business operations. IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, security, networking, storage and connectivity elements within an organization.
ITOM has become crucial to every business as it helps optimize the delivery and maximize the quality of business and IT services. It helps IT teams anticipate and prevent unplanned outages and resolve problems rapidly with minimal disruption of business operations.
According to an EMA survey, 54% of organizations use six or more tools to support operations activities, 29% use ten or more, and 10% use at least twenty. As an effect of using multiple tools, IT shops are clueless about the root cause. This in turn increases their MTTR and they end-up violating SLAs.
Did you know that our OpManager Plus application eliminates the need for multiple monitoring tools and provides greater visibility across your entire network. It is also packed with advanced network management capabilities for monitoring networks, servers, IP addresses, and switch ports; managing bandwidth and network configurations; and analyzing firewall logs before archiving them. Rid your network of blind spots by deploying this powerful, integrated solution with a unified approach to network management.