[Term of the Day]: HelpDesk Report Tool
Term of the Day
“Helpdesk Report Tool”
Helpdesk
Report Tool connects to the database of the application gets the data for every
module and presents the data in a meaningful way to users. The tool extracts
and displays the data in charts, graphs, tables, and other visualization
formats.
Report
tools are highly sophisticated and developed in collaboration with businesses
of various sizes. RT will be suitable for any type of business which requires
reporting features and data analysis, allowing managers, supervisors to make
effective strategic decisions. RT gives all employees an insight into their
organization’s status.
Significance
of a good RT
- The RT will have a pack of pre-defined reports to measure
performance across different modules of Helpdesk.
A feature to schedule reports periodically like daily, weekly, monthly, yearly, etc.
Less complexity with user-friendly UI, allowing the user to generate custom reports.
Option to mail reports to any user within and outside the organization.
- RT with the capability to integrate with the data Analytics Tool.
ServiceDesk Plus offers an innovative and customizable Report Tool
Topic Participants
Michael Charles
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?