SupportCenter Plus - version 8.1 - Build - 8109 Released

Dear User(s)

Recently, a security vulnerability in SupportCenter Plus was brought to our attention. We immediately swung into action and resolved the reported issue (HTML Injection to Cross Site Scripting (Stored) Stored-XSS) and released SupportCenter Plus - version 8.1 - Build - 8109.

Please refer to the Migration path table available here and upgrade to our latest build

Refer our Read Me to know about the latest features and Issues Fixed from here.

XSS vulnerability issue in Contract module is fixed.

We highly recommend our users to do the upgrade in a test environment first.

Please note that we are in the process of fixing few more vulnerabilities that we came across during our audit of the product. The updated version will be available for download in a couple of weeks.

In our commitment to always deliver quality service, we are constantly monitoring the application for security vulnerabilities. If you do come across any vulnerability, please feel free to report the same to us.

You can contact our support at support@supportcenterplus.com for any assistance. We will be glad to assist you.

Why upgrade?

By upgrading to the latest version, you get access to the new features that help improve your help desk performance and enhance IT service delivery. With every release, existing bugs are fixed, thus reducing the number of issues or breakdowns you experience with SupportCenter Plus.

Thanks for your continuous support

Santhosh

Manager - HelpDesk

ManageEngine SupportCenter Plus Team