ServiceDesk Plus 11.0 - Known issues

ServiceDesk Plus 11.0 - Known issues

Dear User, 

The following list contains the issues identified in the ServiceDesk Plus 11.0 release. We are working hard to fix them as early as possible. Expect an update soon.
  • During upgrade, 'Out of Memory' error occurs because only a maximum heap size of 100 MB is allocated to UpdMgr.bat. [Fixed and Released]
  • Upon changing the default administrator or guest login name, header tabs disappear. [Fixed and Released in 11001]
  • After the upgrade, if there are any old unsent feedback submitted through Product OverView >> Feedback form, the license switches to Enterprise version [Fixed and Released in 11001]
  • User Criteria configured under Admin >> Users do not work when the application is viewed in any non-English languages [Fixed and Released in 11001]
  • After upgrade, Distributed Asset Scan fails.

Regards,
Edwin Vasantha Kumar
ServiceDesk Plus Team 




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