Dear User,
The following list contains the issues identified in the ServiceDesk Plus 10 release. We are working hard to fix them as early as possible. Expect an update soon.
- Migration fails , if we have renamed any of the default status to Assigned or In Progress status. [Fixed and Released]
- Fixed an issue in latest ServicePack 10 , where the homepage didn’t display widgets such as Announcements, My Tasks, and My Summary. [Fixed and Released]
- SD-74934 : Dependent (group, technician) fields under the Assign popup are not updated as per changes made in the Site and Group fields. The issue occurs only in fire fox. [Fixed and Released in 10001]
- SD-74974 : When a technician deletes an approval of a request, the request moves to the Approved status from Pending Approval status. [Fixed and Released in 10001]
- SD-75084 : Post upgrade to 10000, for custom roles, the home page does not display Announcements, My Tasks and My Summary Widget [Workaround: Edit the custom roles and save them. This should fix the issue.] [Fixed and Released in 10001]
- SD-75279 : Post upgrade to 10, some users are unable to submit the Add New Request form if FAFR is enabled and description in the template is set as mandatory. [Fixed and Released in 10002]
- SD-75292 : Request conversations are not sorted properly in descending order in MSSQL setups. [Fixed and Released in 10002].
- SD-75544 : Post upgrade to 10000, values set for options under Security Settings are not rendered properly in https mode.
Regards,
Edwin Vasantha Kumar
ServiceDesk Plus Team