Customers using 13630 or older versions
All you have to do is this: Download and install the appropriate service pack(s) for our latest release upgrade if you are using an older version of Applications Manager. We strongly recommend you to please make sure you’ve read our upgrade guide (attached) and followed the instructions to apply the service pack carefully before beginning your upgrade. And as always, our support team is here to help you along the way - write to appmanager-support@manageengine.com or call us toll-free at +1-888-720-9500
Important note: Make a copy of the entire Applications Manager installation folder before applying the upgrade and keep the copy in a separate location. If issues occur during the upgrade, you'll have the copy as backup, keeping your settings intact. If you're using a MS SQL server as a back-end database, back up the database before upgrading.