[SDP Cloud] Make the attachment field mandatory for requests
Hello Support.
Please help with these questions.
Question 1:
In ServiceDesk Plus Cloud (OnDemand), is it possible to set the attachment as mandatory for incident and request templates?
ServiceDesk Plus OnPremise allows you to make this configuration through Field and Form Rules (FaFR).
We need to establish the attachment as mandatory when registering a new application.
Question 2:
Does ServiceDesk Plus Cloud allow you to configure additional fields of Attachments?
Regards,
Rafael Vega.
Topic Participants
Rafael Vega
Sriram K.S
Srinath V
Mohan Kumar
Gary Curtis
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