InstallShield Wizard Error 5001

InstallShield Wizard Error 5001

Hi I downloaded the ManageEngine_PMP_64bit . exe and am trying to install it but receive an error during install:  "InstallShield Wizard Error 5001 an error occurred while running Setup. Please make sure you have finished any previous setup and close other applications. Please contact vendor."

This is happening on completely different machines and I have downloaded the program twice.

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