[ForYourInformation -28] Prominence of Health Monitoring
Hello folks,
Technology is everywhere. It has enriched the way we do business, the way we communicate; it streamlines processes, tracks inventory, monitors systems, behaviors.
The applications are manifold and when working properly, you can almost forget it’s there. However, when it fails to work properly, the consequences are felt immediately and can ripple through your business.
It’s not unusual for IT teams to spend more time reacting to problems than trying to identify them before they cause disruption as not every problem is immediately visible and tends to build up over a period of time.
Having total visibility of your system is paramount in preventing issues. This helps
- Detecting problems early to prevent disasters
- Knowing your application health
- Reducing downtime and business losses
- Being proactive rather than reactive
- Providing better service to the end-users
- View all information about your application in one place and so on.
ServiceDesk Plus has a built-in Health Meter to assess your application's health metrics in just a glance. This helps you know all the information.
This feature was released in the build 9404 and this can be accessed from the Community (Head Set icon) tab > Health Metre.
Make use of this feature to monitor the application's health and manage it better. Cheers..!