[ForYourInformation -23] New enhancement in request page with the function to expand all conversations.

[ForYourInformation -23] New enhancement in request page with the function to expand all conversations.

The request details page shows almost every detail of the ticket on a single page like conversations, notes, ticket fields, etc. In the older builds of ServiceDesk, to view all conversations, you have to click open each email conversations one by one, which is tedious. 

The newer version, we had introduced a conversation "Expand All" button, which expands all conversations in a single click.





This feature is available from the build 10503. Click here to know more information about the request details features and function.


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