[DidYouKnow -5] Deleted requests can be restored
Hello folks,
I'm back with a tip that would be a salvage to the users who are not aware of request trash feature.
Imagine you had deleted a request but later realized that you needed to work on it. Do not worry, requests are not deleted irreversibly. They get to trash first and you can delete requests completely or recover them there.
How does it work:
From request list view, click on the custom views drop down to find the trash where all the deleted requests can be found.
Deleted requests can simply be selected from the list view and restored. This will move the requests back to active list.
These requests stay in trash for 24 hours after which will be permanently auto-deleted.
If you would like to notify specific users with the list of deleted requests present in the trash, a report can be scheduled for those users. Please find the report in the below link,