We have just installed ServiceDesk Plus to try but the initial password stated on the site (username: administrator, password: administrator) is not working. We get the error "Username or Password is Incorrect". This is a fresh install on Server 2008 R2 and we have not set up any passwords during install. The same is also true for the guest account (username: guest, password: guest).

I've search the forum but have only found details on how to reset the password from SQL database. Is there someone who can tell us the initial username/password for a fresh install?

Kind Regards,

Alex