ManageEngine Pitstop | Community and Support forums


      • Announcements

      • Upcoming change in ServiceDesk Plus Cloud

        Dear Users, We are elated to announce the upcoming change in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Upcoming Change: Accessing Our Application We’re updating the way you sign in to our application to improve security and provide

      • RecoveryManager Plus rolls out build 6310 with feature enhancements.

        We are glad to release the latest version of RecoveryManager Plus, build 6310. Features: · Entra ID BitLocker recovery keys: You can now back up and retrieve Entra ID BitLocker recovery keys ensuring quick access to encrypted drives. · Portal rebranding:

      • Upcoming enhancements in ServiceDesk Plus Cloud

        Dear Users, We are elated to announce the upcoming enhancements in ServiceDesk Plus Cloud.Below is a brief run-through of the same. ServiceDesk Plus Cloud Onboarding Experience Revamping ServiceDesk Plus Cloud onboarding for a faster, smoother, and more

      • Upcoming Enchancement in Request

        Dear Users, We are elated to announce the upcoming enhancements in Request in ServiceDesk Plus Cloud.Below is a brief run-through of the same. Enhancement Merged Request Information in Parent Requests After merging requests, users can now: Identify conversations

      • Update – New IP Ranges for UK Data Center

        Dear Customer, We have recently added new IP ranges in our UK Data Center. If you have enabled IP whitelisting in your mail server, please ensure the following new IP addresses are added in addition to the existing ones to avoid any disruption. New IPs:

      • Sticky Posts

      • [Free e-book] Everything you need to master RCA for modern IT

        Hello there, Traditional, manual root cause analysis (RCA) often struggles to keep up with the demands of complex IT environments. Resolutions drag on, alerts and escalations pile up, and more often than not, critical issues slip through the cracks. GenAI

      • Upgrading to ServiceDesk Plus 15100: Important Information

        We are pleased to announce that the 15100 patch file for ServiceDesk Plus is now made available to our customers. To ensure a smooth transition, we conduct a thorough sanity check on each customer's ServiceDesk Plus setup before providing the patch. If

      • Temporary Response Delay: Weekend Upgrade

        Dear Users, We are currently upgrading our systems over the weekend (Sep 13-14) to serve you better. There may be a temporary delay in responses while the upgradation is in progress. Thanks ITOM Support Team.

      • Desktop Central protects from Win32/Conficker worm

        Hi All, Today is April 1st and there is a peril of Win32/Conficker worm. Win32/Conficker is a worm that infects other computers across a network by exploiting a vulnerability in the Windows Server service (SVCHOST.EXE). If the vulnerability is successfully exploited, it could allow remote code execution when file sharing is enabled. Depending on the specific variant, it may also spread via removable drives and by exploiting weak passwords. It disables several important system services and security

      • ManageEngine Desktop Central Supports the Greening of IT

        ManageEngine Desktop Central Upgrade Supports the "Greening" of IT; Software Minimizes Energy Use Automates Shutdown of Computers During Non-Office Hours; Generates Monthly Reports Used in Claiming Utility Rebates AUSTIN, TX--(Marketwire - January 27, 2009) - ManageEngine, makers of a globally renowned suite of cost effective network, systems and security management software solutions, today announced an update to Desktop Central, the company's web-based Windows Desktop Management Software, with