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    • Recent Articles

    • Assets reports by manufacturer.

      There was a user who requested the "Manufacturer" field to be available under Assets reports. Currently it is only available under "Assets by Product type" present on the Reports page. In this, the Manufacturer under "Customization - Asset Management ...

    • Project Time Spent (Query)

      Please execute the below query to fetch project timespent. SELECT pr.PROJECTID "Project Id", pr.TITLE "Project Title", (TRUNC((sum(ct.TIMESPENT)/1000/3600))||' hr '||ROUND(((sum(ct.TIMESPENT)/1000)/60)%60)||' min') "TimeSpent" FROM ProjectDetails pr ...

    • Error Message: Couldn't establish the establish database connection. Unknown server host name.

      Error Message: Couldn't establish the establish database connection. Unknown server host name. Possible Cause: 1. Database is offline. 2. Renamed database files. 3. Moved the database to a new server. 4. Correct ODBC version is not installed on the ...

    • How to configure backup repositories for your backups in RecoveryManager Plus?

      RecoveryManager Plus provides support for multiple repositories to store your Active Directory, Entra ID, Microsoft 365, Exchange, Google Workspace, and Zoho WorkDrive backups. This post will explain how you can configure these repositories in ...

    • 9205662 - Debug jar : TFA verification mails are not sent

      Issue: The graph is configured in the outgoing mail server settings, but the TFA verification emails are not being sent. Debug: the provided fjar in this KB will print Additional prints in the serverout. Steps to get the Debug logs: Download the ...

    • Announcements

    • Connect with us at ManageEngine North America User Conference

      The ManageEngine User Conference is back in the USA, and we are super excited to meet our customers. This year, the conference will take place on May 14 and 15 in Newark, New Jersey and Sept. 19 and 20 in San Diego, California. New Jersey Date: May 14-15,

    • ManageEngine named a 2023 Gartner Peer Insights™ Customers’ Choice for Application Performance Monitoring and Observability!

      We are delighted to announce that ManageEngine has been recognized as a Customers' Choice in the 2023 Gartner Peer Insights™ Voice of the Customer for Application Performance Monitoring and Observability report for the fifth time in a row. Based entirely

    • Mobile Device Manager Plus - Free training series!

      Join us on March 12 to 26, 2024, every Tuesday at 6:30 GMT and 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Here's what we'll cover each week: Week 1: Device Onboarding and

    • ADSelfService Plus' build 6408 released with bug fixes

      Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6408. Issue fixes An issue caused by duplicated authenticator priority values, that resulted in the update of ADSelfService Plus from version 6221 to 6403 to fail,

    • Request Management - number of requests submitted per hour

      Count of request inflow per hour - provides an insight on monthly opened incidents per hour. It provides you a quick determination on timeframe that received a large number of incidents. This information can then be used by an incident management administrator to determine if a particular department requires additional resources to efficiently manage the number of incidents. PGSQL: SELECT EXTRACT(YEAR FROM (to_timestamp(wo.createdtime/1000)::TIMESTAMP)) "created time",  CASE WHEN  EXTRACT(MONTH FROM

    • Most Discussed Topics

    • Issues with 11.3.2406.9

      April 2024 Patching. Prior to updating to 11.3.2406.9 the initial batch of Cumulative updates for April were showing in the missing patches and are still showing correctly in the Missing Patches list. Since updating, ASPNet Core, .NET Runtime and 365

    • SDP 14.7 | WordorderID Change | Incorrect Error after changes

      Hello update seqgenstate set currentbatchend='2021000020004719' where seqname='WorkOrder.WORKORDERID'; Can you share me the updated SQL query to resolve this

    • Self Scan Deployment

      Hi All, I am looking at deploying the Self Scan.exe to all devices in my company using an Intune App deployment with the script also deployed but this method does not seem to deploy correctly and populate our ME instance with the devices. I am just wondering

    • How to recommend a template in SDP Cloud

      We recently upgraded from SDP on-prem to cloud. We used to rely quite heavily on the Recommend Template feature, but this appears to be missing in the cloud version... Example use case - user logs an incident ticket, but it should be a request. We select

    • What is the latest version of Endpoint Central? Feel like I have been on 11.2.2335.9 for months now?

      I am seeing much newer versions (11.3.24xx.x) referenced in a few threads on the board here - what is the story with some having it and others (like me) not? Appreciate an update on this. Cheers B